CYSN Family Support Worker

CYSN Family Support Worker

Date:October 28 2025

Competition Number: 179-25/26

Location: Kelowna BC

BGC Okanagan is hiring a CYSN Family Support Worker!

The CYSN Family Support Worker provides intensive hands-on wraparound support to families through outreach in their homes and community settings. This role focuses on meeting the complex needs of children and youth by offering individualized strength-based and solution-focused services. The Family Support Worker collaborates with families to build on their strengths address barriers and help them achieve their unique goals. This is a temporary position until March 31 2026.

Heres what we offer when you join our team:

• A positive supportive team culture where your contributions are valued
• Ongoing paid professional development to enhance your skills and advance your career
• Childcare discounts to help your family thrive
• Paid sick leave and vacation to help you recharge when needed
• A comprehensive benefits plan

So what are you waiting for Come join a team that trusts values and appreciates YOU. Your adventure begins here because Opportunity Changes Everything!

Key Duties and Responsibilities:

• Collaborate with families to identify goals and create individualized strengths-based service plans.
• Provide immediate solution-focused and strengths-based support during family crises.
• Contribute to developing modifying and evaluating service plans with the case management team; participate regularly in integrated meetings to report family progress.
• Outlines program and organizational services; offer information and referrals to community resources and professionals as needed.
• Deliver skill-building sessions for families individually or in groups on caregiver-child interaction child development behavior support and communication.
• Offer emotional support feedback and advocacy for caregiver relief.
• Plan and facilitate group educational sessions tailored to participants needs.
• Liaise and advocate for families with community agencies professionals and schools; accompany families to meetings and appointments when necessary.
• Maintain accurate records compile statistics and submit required reports to supervisors and regulatory bodies.

Qualifications:

• Degree or Diploma in a related human/social service field.
• One (1) year recent related experience.
• Or an equivalent combination of education training and experience.
• Class 5 drivers licence and a vehicle with business insurance

Hours: 35 hours per week; schedule varies based on family needs.

Rate of Pay: $29.17 per hour

Closing Date: November 5 2025

As an equal opportunity employer BGC Okanagan is committed to the prioritization of equitable and inclusive employment practices. Our goal is to be representative of the communities we serve and we encourage applications from communities which are structurally marginalized based on race disability age sex religion sexual orientation nationality social or ethnic origin gender identity and/or expression. If any candidate needs any accessibility support throughout the hiring process we will accommodate such requests when made. You will only be considered for a position with BGC Okanagan if youre legally entitled to work in Canada. Eligible applicants include: Canadian citizens permanent residents and refugees in Canada with legal status.

We appreciate and thank all applicants for their interest however only short-listed candidates will be contacted.

Required Experience:

Manager