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The HR Specialist is responsible for providing technical and complex issue resolution support to the HR function as well as managing individual and mass data changes in the HR systems as it relates to core HR activities.
Key Accountabilities
Provide cross functional transactional data support to CoEs aligned to core HR processes being supported by the HR Direct team
Execute data changes in the HR system (Workday) related to non-self-service transactions
Support Managers by answering more complex queries related to HR data specific to CoE activities (e.g. performance management cycle L&D course catalog refresh)
Manage mass data changes and systems activities related to employee entries and exits (e.g. mass systems onboarding after M&A activity)
Provide guidance and best practices around data usage and data management policies / procedures within HR systems to Finance Payroll or other downstream stakeholders to drive continuous improvement
Identify resolutions for complex or high risk data management queries
Escalate to HR Specialist Lead or external vendors and COEs as needed
Skills & Competencies
Strong technical analytics business and financial acumen with the ability to analyze complex data draw conclusions and offer recommendations
Excellent working knowledge of data management best practices and standards
Ability to communicate complex technical concepts to non-technical resources
Passionate about team work and providing excellent customer service through efficient processes
Understanding of core HR processes and HR management practices
Results focused with the ability to manage competing priorities and multiple stakeholders
Proactive in achieving results and seeking improvements
Attention to detail and an ability to work towards tight deadlines
Proficiency in MS Office suite especially MS Excel and AccessQualifications/ Experience/ Education
Bachelors degree in Human Resources Data Science or other related field
1-3 years of experience in a corporate HR support or client services role preferred
1-2 years as a business or HR analyst role with complex processing
Chat experience preferred
Location:
On-site Taguig PhilippinesIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
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Required Experience:
Senior IC
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.