Facilities Services Coordinator

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Position Summary

The Facilities Coordinator as part of a larger team will oversee workplace relocations space reconfigurations and furniture management projects to support organizational changes and optimize space utilization. This role requires strong project coordination skills and attention to detail to ensure seamless transitions with minimal business disruption.

The hiring team places a strong emphasis in finding a diligent and motivated individual with excellent customer service skills who excels at using all forms of technology to quickly resolve client needs.

Key Responsibilities

Move Management:

Plan coordinate and execute employee relocations department moves and office expansions

Develop detailed move project timelines and communicate schedules to all stakeholders

Coordinate with moving vendors IT teams and security to ensure seamless transitions

Conduct pre-move site assessments and post-move quality checks

Manage move-related documentation including floor plans asset inventories and change orders

Furniture & Space Modifications:

Assess furniture needs for new hires relocations and space reconfigurations

Coordinate furniture installations modifications and removals

Maintain furniture inventory database and track asset lifecycle

Work with vendors for furniture procurement delivery and installation

Ensure compliance with ergonomic standards and accessibility requirements

Project Coordination:

Manage multiple concurrent projects while maintaining quality and deadlines

Assist with preparing project budgets and track expenses against allocated funds

Ensure that facilities are following applicable building health safety and fire codes and regulations

Coordinate with internal teams (HR IT Security) and external vendors

Resolves problems associated with building services (conference rooms workstations) as needed.

Provide regular project status updates to management

Workspace Operations

Establish strong relationships with clients vendors and staff.

Work within JLL and Client CMMS systems to claim tickets and ensure all issues are completed within the defined Service Level Agreements (SLAs)

Convert requests outside of CMMS systems (phone calls text email etc.) into tickets that can be tracked and resolved

Assist and complete weekly/monthly physical audits of space as needed.

Support existing contracts for facilities within your geographical areas

Proactive in finding improvement projects and following through on a plan to complete projects

Find and implement costs saving ideas monthly

Required Qualifications

Bachelors degree in Facilities Management Business Administration or related field (or equivalent experience) preferred

2-4 years of experience in facilities management move coordination or project management

Strong organizational and multitasking abilities

Excellent written and verbal communication skills

Experience with CAD software or space planning tools (preferred)

Proficiency in project management software and Microsoft Office Suite

Key Competencies

Detail-oriented with strong problem-solving skills

Ability to work under pressure and manage tight deadlines

Customer service mindset with professional demeanor

Excellent interpersonal communication organizational and management skills

Physical ability to conduct site inspections and oversee installations

Have the ability to understand and read basic floor plans.

Pays attention to details. Makes a conscious effort to understand causes instead of just the effects

Capacity to deal with ambiguity and solve complex problems effectively

Account Performance

Proactively develop and maintain client relationships

Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction

Complete all reports at their scheduled intervals (weekly monthly quarterly)

Accomplish key performance indicators as identified by Management.

Supports requests associated with JLL management operations and financial audits

Assists management and JLL team with operational reporting budgeting financial audits and purchasing as necessary

Location:

Based in Maplewood MN this is a full-time job and with the expectation of being in the office.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location:

Job Tags:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages for hourly employees through Daily Pay

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Accepting applications on an ongoing basis until candidate identified.