Repair Technician
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Job Location:
Pittsburgh, PA - USA
Monthly Salary:
USD 365 - 365
Posted on:
18 days ago
Vacancies:
1 Vacancy
Job Summary
Why join us
Were on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions we empower our customers to express themselves connect with the world and live richer lives.
At Tobii Dynavox you can grow your career within a dynamic global company that has a clear impactful purpose - with the flexibility to also do what truly matters to you outside of work. Whats more youll be part of a work culture where collaboration is the norm and individuality is welcomed.
As a member of our team youll have the power to make it happen. Youll solve challenges deliver solutions and develop new efficient processes that make a direct impact on our customers lives.
What youll do:
The Repair Technician is responsible for Repairing and functional testing of customer devices.
This is an in-person full-time role at our North American Headquarters in our brand-new Moon Township facility.
Office Address: 1400 Cherrington Pkwy Coraopolis PA 15108
Shift: Monday-Friday 6am-8am-2:30pm-4:30pm
As a Repair Technician you will be responsible for:
Reference Tech Support and customer notes to trouble shoot defective devices and determine root cause of problem
Based upon the trouble shooting analyzes repair customer devices to be fully operational
Communicate with Tech Support to fully understand the nature of the performance problem to ensure proper repair
Enter repair and troubleshooting notes in D-365 and SalesForce
Perform various other tasks as assigned
Monitor and adjust Repair processes or equipment for quality and productivity
Inspect finished products for quality and adherence to customer specifications
The ability to follow work instructions and work independently
Test devices to confirm operational performance and trouble shoot rejected items
Record Replaced Parts in Device Record Management system
Keep the Repair area clean and to 5s and lean standards
Minimum Qualifications:
Associate degree in a technical field or 2-4 years repair experience
Hardware/software repair and troubleshooting experience
What youll bring:
Proficient written and verbal communication skills
Teaming skills
Basic computer hardware understanding in order to repair devices to the component level
Understanding and familiarity with Salesforce
Good soldering skills
Ability to follow manufacturing procedures and work instructions
Detail oriented
Work Environment:
Light manufacturing environment
Moderate noise level
Apply today!
We believe in empowering individuals - including our own employees - to reach their full potential. So if you want to change lives while growing your own career wed love to hear from you.
Required Experience:
IC
Key Skills
- Customer Service
- Mobile Devices
- Locksmith
- Apache
- Mechanical Knowledge
- Auto Body Repair
- Roofing
- Schematics
- Soldering
- Appliance Repair
- Equipment Repair
- Power Tools
About Company
Communication apps, speech generating devices, eye trackers and eye gaze/eye-controlled devices for people with disabilities and special needs who require AAC.
