Principal ER Manager, PXT Employee Experience and Relations
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Job Location:
Monthly Salary:
Posted on:
31-10-2025
Vacancies:
1 Vacancy
Job Summary
Based on experience and knowledge in employee relations we support HR functions and business activities within the Operations.
Our scope covers nationwide fulfillment centers and delivery stations focusing on improving employee experiences preventing and resolving employee relations issues and implementing training programs at each location.
We also leverage IT technology to identify potential workplace trends and risks working to improve the work environment and create an employee-friendly workplace.
Our workforce structure is similar to manufacturing logistics and retail industries comprising annual salary employees hourly part-time workers temporary staff and contract workers.
We collaborate closely with overseas Employee Relations (ER) teams to improve operational efficiency and share best practices.
Key job responsibilities
- Investigation of workplace employee relations incidents (Supporting HRBP investigations)
- Providing counseling and advisory support to HRBPs on case management
- Handling employee relations related issues
- Collection and analysis of employee feedback
- Planning and implementation of employee training (harassment prevention investigations etc.)
Role responsibilities will be adjusted based on your experience and skills.
A day in the life
Daily meetings with HRBPs and related departments (Legal Security PR etc.). Business travel to locations nationwide may be required.
Work Style:
Flexible working hours
*No core time requirement 8 working hours per day. Working hours can be adjusted in consultation with your manager based on business needs and personal circumstances. Work-life balance is prioritized allowing for alternative working hours if daytime work is difficult due to personal circumstances.
About the team
Established in 2022 our team currently consists of 4 members (Team leader has 20 years of HR and Legal experience in a major Japanese manufacturing company).
The ER team will enter an expansion phase from 2025 due to business growth.
We are creating a new style of employee relations management in Japan while incorporating global best practices.
We are seeking team members who are interested in joining this challenging initiative.
- Bachelors degree or equivalent experience
- Minimum 12 years of experiences in HR Legal or related functions; or possession of attorney credentials
- Business-level English and full professional proficiency in Japanese
- Proficient in Microsoft Office (Word Excel PowerPoint)
- At least seven (7) years direct experience in employee relations labor relations or labor/employment law with an emphasis on labor and employee relations work
- Team player with strong written and oral communication skills; excellent public speaker
- Highly analytical thinker and problem solver
- Acts with sense of urgency bias for action fast pace and desire to thrive in a dynamically growing environment
- Experience in coaching senior leaders managers and HR professionals
- Ability to work independently as well as an active member of both business and HR teams
- Exceptional listening skills; ability work well across functions to integrate HR and business strategies to relate to influence and coach employees of all levels in the organization
- Excited about working in a diverse group and contributing to an inclusive culture.
賃金に関する条件は1次面接時までに個別通知いたしますDetailed salary condition will be notified individually prior to the 1st interview.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our scope covers nationwide fulfillment centers and delivery stations focusing on improving employee experiences preventing and resolving employee relations issues and implementing training programs at each location.
We also leverage IT technology to identify potential workplace trends and risks working to improve the work environment and create an employee-friendly workplace.
Our workforce structure is similar to manufacturing logistics and retail industries comprising annual salary employees hourly part-time workers temporary staff and contract workers.
We collaborate closely with overseas Employee Relations (ER) teams to improve operational efficiency and share best practices.
Key job responsibilities
- Investigation of workplace employee relations incidents (Supporting HRBP investigations)
- Providing counseling and advisory support to HRBPs on case management
- Handling employee relations related issues
- Collection and analysis of employee feedback
- Planning and implementation of employee training (harassment prevention investigations etc.)
Role responsibilities will be adjusted based on your experience and skills.
A day in the life
Daily meetings with HRBPs and related departments (Legal Security PR etc.). Business travel to locations nationwide may be required.
Work Style:
Flexible working hours
*No core time requirement 8 working hours per day. Working hours can be adjusted in consultation with your manager based on business needs and personal circumstances. Work-life balance is prioritized allowing for alternative working hours if daytime work is difficult due to personal circumstances.
About the team
Established in 2022 our team currently consists of 4 members (Team leader has 20 years of HR and Legal experience in a major Japanese manufacturing company).
The ER team will enter an expansion phase from 2025 due to business growth.
We are creating a new style of employee relations management in Japan while incorporating global best practices.
We are seeking team members who are interested in joining this challenging initiative.
- Bachelors degree or equivalent experience
- Minimum 12 years of experiences in HR Legal or related functions; or possession of attorney credentials
- Business-level English and full professional proficiency in Japanese
- Proficient in Microsoft Office (Word Excel PowerPoint)
- At least seven (7) years direct experience in employee relations labor relations or labor/employment law with an emphasis on labor and employee relations work
- Team player with strong written and oral communication skills; excellent public speaker
- Highly analytical thinker and problem solver
- Acts with sense of urgency bias for action fast pace and desire to thrive in a dynamically growing environment
- Experience in coaching senior leaders managers and HR professionals
- Ability to work independently as well as an active member of both business and HR teams
- Exceptional listening skills; ability work well across functions to integrate HR and business strategies to relate to influence and coach employees of all levels in the organization
- Excited about working in a diverse group and contributing to an inclusive culture.
賃金に関する条件は1次面接時までに個別通知いたしますDetailed salary condition will be notified individually prior to the 1st interview.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Employee Relations
- Fmla
- Human Resources Management
- Mediation Experience
- Conflict Management
- HRIS
- Performance Management
- Employment & Labor Law
- Qualitative Analysis
- Alternative dispute resolution
- Human Resources
- Mentoring
About Company
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