Position Summary
The Embedded Regional Crisis Manager (RCM) will be responsible for delivering enhancing and scaling crisis management capabilities across the clients US operations and supporting the broader RCM team globally.
The RCM will act as a trusted advisor and crisis response lead within the clients organization helping to protect people assets and operations during critical events. The role requires deep subject-matter expertise in natural disaster preparedness crisis leadership and a global perspective on risk management.
The RCM will work closely with cross-functional stakeholders from security business continuity communications and executive leadership ensuring a high level of preparedness and resilience tailored to the fast-paced innovative environment of a global tech enterprise.
This is a full-time on-site role based in the clients Austin office though there is flexibility for some remote work based on workload and priorities. The RCM team also operates a weekend on-call rotation meaning occasional weekend work with time off in lieu. The position also involves domestic and international travel up to 50% of the time.
Essential Functions / Responsibilities
Develop and maintain crisis management plans and escalation protocols tailored to regional and client-specific needs
Conduct threat and vulnerability assessments for natural disasters geopolitical unrest cyber risks and emerging threats
Design and deliver crisis management training programs for Crisis Response Teams and stakeholders
Facilitate tabletop exercises simulations and after-action reviews to test and improve response capabilities
Create executive-level presentations and training materials to promote crisis preparedness
Integrate lessons learned and industry best practices into crisis planning and readiness efforts
Serve as liaison between internal departments (security legal HR etc.) to coordinate crisis response
Collaborate with external partners including emergency services and public agencies for integrated planning
Align regional crisis efforts with global teams to ensure coordinated incident response
Represent crisis management in internal strategy meetings and external engagements
Contribute to enterprise-wide crisis policies protocols and reporting standards
Lead crisis response for incidents affecting U.S. operations and support global events as needed
Monitor real-time threats and provide strategic assessments to executive stakeholders
Coordinate crisis activation and ensure accurate timely communication across teams
Draft and distribute incident updates and recovery reports for diverse audiences
Lead post-incident reviews to identify gaps and enhance future response strategies
Other duties as assigned
Qualifications :
Knowledge Skills and Abilities
Deep expertise in natural disaster forecasting planning and response with broad knowledge of security risks and geopolitical dynamics across the Americas.
Extensive experience designing and implementing proactive crisis response plans.
Proven track record in managing crises at scale including natural disasters civil unrest cyber events and major business disruptions.
Strong background in coordinating with external agencies public safety officials and cross-industry security professionals.
Skilled in producing highly affective training content and delivering compelling presentations to diverse audiences including executives.
Advanced communication skills both written and verbal with the ability to synthesize complex issues into concise and actionable reports.
Familiarity with incident command systems business continuity frameworks and enterprise risk practices.
Exceptional attention to detail emotional intelligence and a strong sense of accountability.
Demonstrated global mindset and ability to operate across time zones and cultural contexts.
Proficiency with incident tracking mass notification and risk monitoring platforms.
Qualifications
Bachelors degree in Emergency Management Risk Management Security Studies International Relations or a related field; Masters degree preferred or equivalent experience.
10 years of experience in crisis management emergency response or a related field within large-scale or multinational organizations.
Willingness to travel up to 50% both domestically and internationally.
Additional Information :
Next Step and Interview Process
Initial call with our Talent Acquisition team member
Timed written assessment (arranged at the time that suits you) to test communication ability and problem solving
Panel interview with team members and hiring managers at Sibylline
Meet and Greet with the client team
Benefits and Compensation
Work Environment/Physical Requirements
This position is largely self-directed and requires understanding and compliance with company policies procedures and values. The position works in an on-site office environment utilizing a computer and standard office equipment. While performing the duties of this job the employee is regularly required to interact collaboratively with the team and stakeholders and communicate via phone videophone or text messaging. The employee may be required to occasionally lift and/or move up to 20 pounds. The position may require travel up to 50%.
Remote Work :
No
Employment Type :
Full-time
About SibyllineSibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs through the provision of high-quality risk analysis, due diligence and consultancy services. The firm provides an inn ... View more