1. Performs varied tasks of moderate complexity requiring the application of standard procedures and criteria. Responsible for installation and troubleshooting problems of AV/VTC system/network. Commission AV/VTC project on/off site. Demonstrates a degree of experience managing vendor/carrier on planning AV/VTC project selecting AV equipment and customer support.
2. Takes responsibility of work order requests by clients and completes tasks with quality in mind all the time and delivers results through quick action.
Qualifications :
- 4-year college degree
- Field Of Study: Electronics or Telecommunications
- Minimum of 5 years of AV/VTC industry.
- Understanding concept of data networking.
- Layer 1: understand types of cables.
- Layer 2 & 3: understand Access List VLAN packet routing and switching.
- Understanding concept of AV networking.
- Layer 1: understand type of cables.
- Layer 2 & 3: understand Access List Voice VLAN AV signal voice packet and media and call routing.
- Knowledge of billing and various practices associated with billing.
- Other Duties as assigned
- Work with various AV integrators to carry out daily tasks.
- Able to make decision on type AV equipment need for the business and able to config and deploy equipment as needed.
- Standard AV meeting operation and escalation procedures.
- Strong knowledge of AV signaling protocols SIP analog voice circuits and how to troubleshoot each.
- Ethernet IP troubleshooting and testing using Fluke test equipment.
- Experience in Microsoft Excel documents
- Must have a good understanding IP Networking VOIP TDM technology and AV third-party equipment.
- Must be detail oriented with good organizational and time management skills.
- Ability to multi-task effectively.
- Must have effective interpersonal skills to interact successfully with customers management and team members to ensure customer satisfaction.
- Must be able to prioritize and re-prioritize as needed in a fast-paced working environment especially when dealing with time sensitive issues and mandated deadlines.
- Must be analytical and have proven problem solving abilities.
- Computer skills at level to understand and use MS Word Excel PPT Internet.
- Travel up to 35%
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit; use hands to finger handle or feel; climb or balance and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop kneel crouch or crawl. The employee must regularly lift and /or move up to 10 to 100 pounds. Specific vision abilities required by this job include close vision distance vision and color vision.
- CTS Certified Preferred but not required
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
1. Performs varied tasks of moderate complexity requiring the application of standard procedures and criteria. Responsible for installation and troubleshooting problems of AV/VTC system/network. Commission AV/VTC project on/off site. Demonstrates a degree of experience managing vendor/carrier on p...
1. Performs varied tasks of moderate complexity requiring the application of standard procedures and criteria. Responsible for installation and troubleshooting problems of AV/VTC system/network. Commission AV/VTC project on/off site. Demonstrates a degree of experience managing vendor/carrier on planning AV/VTC project selecting AV equipment and customer support.
2. Takes responsibility of work order requests by clients and completes tasks with quality in mind all the time and delivers results through quick action.
Qualifications :
- 4-year college degree
- Field Of Study: Electronics or Telecommunications
- Minimum of 5 years of AV/VTC industry.
- Understanding concept of data networking.
- Layer 1: understand types of cables.
- Layer 2 & 3: understand Access List VLAN packet routing and switching.
- Understanding concept of AV networking.
- Layer 1: understand type of cables.
- Layer 2 & 3: understand Access List Voice VLAN AV signal voice packet and media and call routing.
- Knowledge of billing and various practices associated with billing.
- Other Duties as assigned
- Work with various AV integrators to carry out daily tasks.
- Able to make decision on type AV equipment need for the business and able to config and deploy equipment as needed.
- Standard AV meeting operation and escalation procedures.
- Strong knowledge of AV signaling protocols SIP analog voice circuits and how to troubleshoot each.
- Ethernet IP troubleshooting and testing using Fluke test equipment.
- Experience in Microsoft Excel documents
- Must have a good understanding IP Networking VOIP TDM technology and AV third-party equipment.
- Must be detail oriented with good organizational and time management skills.
- Ability to multi-task effectively.
- Must have effective interpersonal skills to interact successfully with customers management and team members to ensure customer satisfaction.
- Must be able to prioritize and re-prioritize as needed in a fast-paced working environment especially when dealing with time sensitive issues and mandated deadlines.
- Must be analytical and have proven problem solving abilities.
- Computer skills at level to understand and use MS Word Excel PPT Internet.
- Travel up to 35%
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit; use hands to finger handle or feel; climb or balance and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop kneel crouch or crawl. The employee must regularly lift and /or move up to 10 to 100 pounds. Specific vision abilities required by this job include close vision distance vision and color vision.
- CTS Certified Preferred but not required
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
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