Job Description
We are seeking a Customer Account Representative who is passionate about delivering exceptional service and building meaningful relationships with our clients. This role is ideal for someone who values communication attention to detail and a collaborative environment. You will serve as the primary point of contact for clients ensuring their satisfaction and success with our brand solutions.
Responsibilities
Serve as the main liaison between clients and internal departments to ensure seamless project execution.
Manage client accounts with professionalism efficiency and proactive communication.
Identify opportunities to enhance client satisfaction and long-term loyalty.
Support the delivery of branding and communication initiatives according to client goals.
Prepare account reports and maintain accurate records of interactions and project updates.
Contribute to continuous process improvement and client experience enhancement.
Qualifications :
Qualifications
Excellent verbal and written communication skills.
Strong organizational abilities and multitasking skills.
Professional demeanor with a client-focused attitude.
Ability to work effectively in a collaborative team setting.
Proficiency in office and communication tools (CRM knowledge is a plus).
Additional Information :
Benefits
Competitive salary: $58000 - $62000 annually.
Career growth opportunities within a rapidly expanding company.
Comprehensive training and professional development programs.
Supportive and dynamic work environment focused on excellence and innovation.
Full-time position with consistent weekday schedule.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more