Plymouth Physical Therapy Specialists is looking for a professional friendly and organized front desk receptionist to join our growing team at Plymouth Physical Therapy Specialists. Our ideal candidate will be detail-oriented able to handle a multi-line phone system and multi-task in a fast-paced environment all while maintaining a welcoming presence with patients as the first greeter. The position will involve customer service insurance verification data entry and overseeing day-to-day operations.
Responsibilities:
Obtains and enters new patient demographics; updates patient information as necessary in the computer system to maintain accuracy for billing.
Obtains insurance information; as required by office policies.
Verify insurance benefits/obtain authorizations as needed to process patient for services
Collects all co-pays and balances as required by office policies.
Reviews all forms for accuracy and completion according to office policies.
Schedules patient appointments at check-out.
Answers phones and transfers to appropriate staff.
Maintains a clean and orderly waiting area.
Adheres to HIPAA regulations and guidelines.
Completes additional tasks to assist the Director and Practice Manager as necessary.
Qualifications :
Computer proficiency
Effective organization skills and problem solving skills
Excellent customer service skills interpersonal and communication skills
High level of accuracy and attention to detail
Ability to work effectively independently as well within a team setting
Ability to multitask and prioritize responsibilities
Additional Information :
Hours:
40 hours per week
Clinic hours are from 6 AM to 7 PM
Some Saturdays may be required
Remote Work :
No
Employment Type :
Full-time
P4 Physical Therapy believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 42 years of qualified therapy experience. Step inside our locations, and ... View more