Reservations Agent
Share
Job Location:
Rotorua - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Novotel and Ibis Rotorua operate as a vibrant dual hotel complex offering a range of comfortable and stylish rooms designed to suit both leisure and business travelers. Conveniently situated in the heart of Rotorua our hotels provide easy access to the citys famous Eat Street dining precinct the central bus depot and the picturesque lakefront perfect for exploring the regions natural beauty. Additionally we are just minutes away from Rotorua Hospital and other key local amenities making our location ideal for visitors seeking both convenience and comfort.
Qualifications :
Desired Attributes Reservations Agent
- Previous experience in hotel reservations or a similar hospitality role is preferred but not essential for the right candidate with strong customer service skills.
- Calm and composed under pressure with a willingness to learn and apply problem-solving techniques.
- Professional and friendly phone manner with clear and courteous communication.
- Team player who enjoys working collaboratively and supporting others.
- Strong interpersonal skills able to build positive relationships across departments.
- Organized and detail-oriented with the ability to manage multiple tasks efficiently.
- Positive attitude and a proactive approach to learning and challenges.
- Comfortable using computers with basic knowledge of reservation systems or office software (training provided).
- Commitment to excellent guest service and upholding brand standards.
Additional Information :
Whats in it for you:
A competitive remuneration package.
Opportunities for career development and global mobility within the Accor network.
Staff discounts at Accor hotels worldwide.
Training programs and access to learning platforms to support your growth.
A vibrant inclusive workplace where your ideas and contributions are valued.
Ready to lead the front line of hospitality
Apply today and start your journey with Novotel & Ibis where you can live work and grow with passion.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory Administration
- English Language
- Access Control
- Jpa
- Legal Support
- Airlines
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
