As Counter Manager your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!
Youll work closely with your Account Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. Youll lead by example and coach your team to deliver an excellent customer experience!
Youll also define daily objectives and actions to drive KPIs develop monthly plans based on productivity targets ensure to build upon our brand awareness manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1s and making a genuine connection with your team by celebrating success!
Qualifications :
High on energy low on ego and with a little bit of humour!
You are one of a kind because your ability to motivate your team and reach your goals in terms of customer satisfaction and addition as Store Manager you are inspiring and performance orientated.
On top of that you have:
Prior relevant experience as a Counter Manager experience or equivalent within retail or hospitality.
Proven track record of exceeding KPIs such as conversion ATV UPT and mystery shop results.
People management skills (e.g. communication motivation coaching connection and inspiration)
Experience in sharing knowledge to drive behavioural change and develop others.
Decision making and problem-solving skills.
Remote Work :
No
Employment Type :
Part-time
YOUR GREAT JOURNEY We have great ambitions and need great employees to realize them. Training and development are important tools in giving our customers the ultimate Rituals experience. Learning should be relevant and fun for everybody, and we encourage our employees to grow both pe ... View more