- 1-2 years of experience; experience in an automotive setting
- Confident pleasant and professional phone voice
- Possess time management skills and be able to work independently
- Takes direction well
- Must be part of a TEAM
- High School diploma or GED equivalent
Automotive BDC Representative responsibilities:
- Generate appointments and quotes by means of proactive outbound prospecting and lead activity management
- Set appointments
- Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings
- Provide superior customer service and achieve highest degree of customer satisfaction
- Meet specified monthly targets and goals
- Direct customers to product information resources including those available on the internet
- Check email frequently and respond to inquiries immediately
- Deliver inquiries/ messages intended for other personnel and departments promptly
- Contribute to the overall success of the dealership by working with customers sales team and management
Automotive BDC Representative Preferred Skills and Experience:
- Prior customer relations and BDC experience preferred
- Excellent customer relationship skills
- Self-starter motivated and success driven
- Confident positive and high energy presence
- Strong Communication skills
Required Experience:
Unclear Seniority
1-2 years of experience; experience in an automotive settingConfident pleasant and professional phone voicePossess time management skills and be able to work independentlyTakes direction wellMust be part of a TEAMHigh School diploma or GED equivalentAutomotive BDC Representative responsibilities:Gen...
- 1-2 years of experience; experience in an automotive setting
- Confident pleasant and professional phone voice
- Possess time management skills and be able to work independently
- Takes direction well
- Must be part of a TEAM
- High School diploma or GED equivalent
Automotive BDC Representative responsibilities:
- Generate appointments and quotes by means of proactive outbound prospecting and lead activity management
- Set appointments
- Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings
- Provide superior customer service and achieve highest degree of customer satisfaction
- Meet specified monthly targets and goals
- Direct customers to product information resources including those available on the internet
- Check email frequently and respond to inquiries immediately
- Deliver inquiries/ messages intended for other personnel and departments promptly
- Contribute to the overall success of the dealership by working with customers sales team and management
Automotive BDC Representative Preferred Skills and Experience:
- Prior customer relations and BDC experience preferred
- Excellent customer relationship skills
- Self-starter motivated and success driven
- Confident positive and high energy presence
- Strong Communication skills
Required Experience:
Unclear Seniority
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