Field Service Coordinator
Share
Job Location:
West Jordan, UT - USA
Monthly Salary:
Not Disclosed
Posted on:
31-10-2025
Vacancies:
1 Vacancy
Job Summary
Field Service Coordinator (Work Preparator) West Jordan UT
About the Company
Our company combines a long-standing legacy in the power generation and gas compression industry with cutting-edge innovation to provide customers with reliable efficient and sustainable energy solutions. With over 64 GW of installed capacity and more than 50000 Jenbacher and Waukesha engines operating in over 100 countries we are committed to delivering both performance and progress for a cleaner energy future.
Position Overview
We are seeking a Field Service Coordinator (Work Preparator) to support operations at a Jenbacher gas-engine power plant located in West Jordan UT. This role ensures smooth planning preparation and coordination of all service activities related to Jenbacher gas engines and associated auxiliary equipment.
Key Responsibilities
Coordinate and order all parts consumables tools and third-party services required to execute maintenance and service events.
Serve as the primary assistant and representative to the Field Service Staff Manager (Plant Manager).
Communicate proactively and professionally with customers providing excellent support and follow-up.
Identify technical requirements for upcoming service work and ensure timely procurement through approved vendors.
Manage materials and third-party resources efficiently and cost-effectively.
Update Bills of Materials (BOM) after service events and maintain accurate documentation within the ERP system (Oracle).
Prepare and maintain all required technical and commercial documentation related to field operations.
Ensure compliance with company quality and EHS (Environmental Health and Safety) standards for both internal and external teams.
Support Field Service Technicians to ensure adherence to business and process standards.
Assist with EHS initiatives such as safety audits reporting observations and addressing issues as they arise.
Review service reports for any unplanned activities and ensure proper documentation and resolution.
Recommend process improvements to enhance service delivery and efficiency.
Track and help achieve key performance indicators (KPIs) for the service department.
Request and manage quotes for transactional services as needed.
Upload and manage service-related data including purchase orders budgets and reports.
Oversee inventory and maintenance of service tooling for on-site operations.
Supervise warehouse functions including shipping receiving and cycle counts.
Qualifications
High school diploma or equivalent paired with relevant technical or business experience.
Strong understanding of service preparation processes and parts coordination across multiple product variants.
Experience managing customer needs and providing effective service communication.
Working knowledge of reciprocating engines is a plus.
Proven customer service and communication skills.
Several years of experience supporting technical supervisors or coordinating field service events.
Proficiency with Oracle ERP Microsoft Office Suite and technical databases.
Strong analytical and troubleshooting abilities.
Must reside in or be willing to relocate to the Salt Lake City area.
Additional Details
Full-time on-site position at the power plant or Jenbacher regional office in West Jordan UT.
Compensation & Benefits
We offer a competitive compensation package along with a comprehensive benefits program including:
Health dental and vision insurance
401(k) retirement plan
Company-paid short-term disability and basic life insurance
Voluntary long-term disability and supplemental life insurance options
Opportunities for professional development and career advancement
We pride ourselves on maintaining an inclusive and supportive work environment. We are an Equal Opportunity Employer and all employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age disability veteran status or any other characteristic protected by law.
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
ROLINC Staffing & Search is a staffing and search agency providing temporary, temp-to-hire, and direct hire recruitingin Colorado and across the U.S. Contact us today!
