Data Ops Manager Corporate Accounts
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Job Location:
New York City, NY - USA
Monthly Salary:
$ 128000 - 135000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Why Work For Us
Grubhub is seeking a Data Operations Manager to join our Corporate Accounts this role you will be instrumental in supporting our customer acquisition effort by focusing on driving mission critical projects including data enrichment lead distribution strategy and platform management alongside our other Go-To-Market teams. You will partner with the broader Sales and Operations team to have the best in class lead and prospect data and to devise strategies for how we get the right lead to the right rep at the right time.
This is a role that requires strong organization internal collaboration project management and analytical skills. You will dive deep - into data process and the customer experience - to identify the critical insights necessary to improve business performance and translate these into action
The ideal candidate will be a proactive problem-solver with a strong background in data management and a passion for optimizing operational processes in a fast-paced environment.
The Impact You Will Make
Own the Lead database for one of Grubhubs key business lines
Build out the lead database including sourcing and adding net new leads as well as enriching existing leads
Be responsible for distributing leads to the sales team. You will determine volume frequency and quality/score for each sales rep and building out systems and processes to support distribution
Troubleshoot and resolve data-related issues in a timely manner minimizing impact on business operations
Work with a small team of analysts providing training guidance and performance feedback
Collaborate with marketing and sales teams to support lead generation and enrichment initiatives
Prepare regular reports on data quality metrics and operational performance for senior leadership
What You Bring to the Table
5 years of experience in a data-focused role with at least 2 years in a management or lead capacity
Analytical mindset and fluency with numbers
Advanced SQL and Google Sheets skills such as pivot tables and lookups
Experience with data visualization and dashboarding tools such as Tableau Sigma
Familiarity with Salesforce a plus
Comfortable in ambiguous environments while maintaining a strong bias for action
Excellent communication skills with the ability to explain complex data concepts to non-technical stakeholders
Bachelors degree preferred in a quantitative field such as Computer Science Data Science Information Systems or a related discipline
Base Salary:
New York: $128000- $135000
Wonder Group uses geographic-specific salary structures which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors such as the candidates skills education training credentials and experience.
And Of Course Perks!
PTO. Grubhub employees enjoy a generous amount of time to recharge.
Health and Wellness. Excellent medical dental and vision benefits employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
Free Meals. Our employees get a weekly Grubhub credit to enjoy.
Social Impact. At Grubhub we believe in giving back through programs like theGrubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics. If youre applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process please send an email to and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice please email
Required Experience:
Manager
Key Skills
- SQL
- Data Collection
- GCP
- Master Data Management
- R
- Data Management
- Clinical Trials
- User Acceptance Testing
- Data Warehouse
- SAS
- Oracle
- Data Analysis Skills
