Tech Sales Representative

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 20 days ago

Vacancies: 1 Vacancy

Job Summary

B-Parts is building a trusted global eCommerce brand for used auto parts making it effortless to search and buy original parts. Every day we help hundreds of repair shops and customers find the best solutions for their vehicles.

With a diverse and talented team we foster an empowering environment where everyone can thrive and achieve their full potential. If youre looking to grow your skills in the fast-paced eCommerce world B-Parts is the perfect place to learn collaborate and make an impact.

We are looking for a Tech Sales Representative who will be the perfect bridge between our product and the technical needs of our customers.

What is expected in this role:

Assist customers - both private and professional - via phone and written communication to find the right parts;
Register new customers and process orders efficiently;
Ensure all customer requests are fulfilled providing timely updates on order status;
Offer clear information on logistics after-sales procedures and any related inquiries.
Support customer satisfaction initiatives and follow up to ensure a great experience.
Internal Training - Be the teams Subject Matter Expert.
Develop and deliver technical training sessions (mechanics electronics parts identification) to the Sales team increasing their confidence and knowledge.

If youre customer-focused detail-oriented and eager to contribute to a seamless purchasing journey wed love to hear from you!

What are we looking for (knowledge skills and abilities):

Proven experience in technical roles within the automotive sector (e.g. Mechanic Mechatronic Technician Parts Technician/Estimator Automotive After-Sales);
Fluency in Portuguese and English (mandatory);
Fluency in French or Spanish (is a plus);
Strong customer orientation; Planning and organization skills;
Domain of computer tools.

Benefits:

Insurance Package;
Bonus plans.

Location: Porto headquarters.

B-Parts is building a trusted global eCommerce brand for used auto parts making it effortless to search and buy original parts. Every day we help hundreds of repair shops and customers find the best solutions for their vehicles.With a diverse and talented team we foster an empowering environment whe...