DiscoverySACM Architect specialized in ServiceNow SPM, Cloud Discovery

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profile Job Location:

Charlotte, VT - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Discovery/SACM Architect(Cloud/Discovery Cloud exp) to join our team in Charlotte NC (Need Onsite day 1 hybrid 3 days from office).

Our challenge

We are seeking a dedicated Discovery/SACM Architect specialized in ServiceNow SPM Cloud Discovery to join our team. The ideal candidate will have experience in researching developing and maintaining Discovery patterns within ServiceNow focusing on streamlining service management and portfolio activities. This role requires expertise in pattern development incident resolution and working with diverse environments including Windows Linux and cloud platforms such as GCP and Azure.

Responsibilities:
  • Research troubleshoot and resolve issues related to ServiceNow Discovery patterns within the SPM scope.
  • Develop update and optimize Discovery patterns to support ServiceNow Service Portfolio Management activities.
  • Handle incidents related to Discovery workflows ensuring timely resolution.
  • Collaborate with cross-functional teams to ensure accurate Service Mapping and Discovery processes.
  • Maintain detailed documentation of discovery patterns procedures and solutions.
  • Stay updated with best practices and new features related to ServiceNow Discovery and SPM.
  • Implement pattern improvements to enhance data accuracy and discovery efficiency.
Requirements:
  • Proven experience in ServiceNow Discovery Pattern Development specifically within SPM contexts.
  • Strong OS expertise in Windows and Linux environments.
  • Proficiency in Regular Expressions (Regex) for pattern matching and data extraction.
  • Knowledge of Cloud Concepts including GCP and Azure.
  • Active ServiceNow CSA (Certified System Administrator) and CAD (Certified Application Developer) certifications.
  • Excellent analytical problem-solving and troubleshooting skills.
  • Effective communication skills to collaborate with technical and non-technical teams.
Preferred but not required:
  • Experience with ServiceNow Service Mapping and Service Portfolio Management.
  • Familiarity with scripting languages (JavaScript PowerShell Bash).
  • Exposure to hybrid cloud environments and integrations.
  • Prior experience working within an IT service management (ITSM) or ITIL framework.
Discovery/SACM Architect(Cloud/Discovery Cloud exp) to join our team in Charlotte NC (Need Onsite day 1 hybrid 3 days from office). Our challenge We are seeking a dedicated Discovery/SACM Architect specialized in ServiceNow SPM Cloud Discovery to join our team. The ideal candidate wil...
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