HM Note: This onsite contract role is in office every day at the managers discretion. Candidate resumes must include first and last name email and telephone contact information.
Description
Responsibilities:
- Create and nbsp;effective and nbsp;user and nbsp;friendly and nbsp;and and nbsp;visually and nbsp;appealing and nbsp;interfaces.
- Design and nbsp;the and nbsp;overall and nbsp;functionality and nbsp;of and nbsp;the and nbsp;product and nbsp;in and nbsp;order and nbsp;to and nbsp;ensure and nbsp;a and nbsp;great and nbsp;user and nbsp;experience and nbsp;iterate and nbsp;upon and nbsp;it and nbsp;in and nbsp;accordance and nbsp;with and nbsp;user-testing.
- Design and nbsp;user and nbsp;interfaces and nbsp;for and nbsp;various and nbsp;projects and nbsp;such and nbsp;as and nbsp;digital and nbsp;displays and nbsp;publications and nbsp;media and nbsp;and and nbsp;other and nbsp;creative and nbsp;materials and nbsp;as and nbsp;required.
- Take and nbsp;a and nbsp;user-centered and nbsp;design and nbsp;approach and nbsp;and and nbsp;rapidly and nbsp;test and nbsp;and and nbsp;iterate and nbsp;the and nbsp;designs.
- Conceive and nbsp;and and nbsp;conduct and nbsp;user and nbsp;research and nbsp;interviews and nbsp;and and nbsp;surveys and nbsp;and and nbsp;translating and nbsp;them and nbsp;into and nbsp;sitemaps and nbsp;user and nbsp;flows and nbsp;customer and nbsp;journey and nbsp;maps and nbsp;wireframes and nbsp;mockups and nbsp;and and nbsp;prototypes.
General and nbsp;Skills:
- Relevant and nbsp;experience and nbsp;creating and nbsp;GUI and nbsp;designs and nbsp;based and nbsp;on and nbsp;user and nbsp;interaction and nbsp;and and nbsp;performance
- Experience and nbsp;as and nbsp;a and nbsp;UX and nbsp;designer and nbsp;interactive and nbsp;designer and nbsp;UI and nbsp;designer and nbsp;or and nbsp;similar and nbsp;role and nbsp;designing and nbsp;for and nbsp;web and nbsp;and and nbsp;mobile and nbsp;applications
- Proficiency and nbsp;with and nbsp;design and nbsp;and and nbsp;prototyping and nbsp;tools
- Thorough and nbsp;understanding and nbsp;of and nbsp;the and nbsp;limitations and nbsp;and and nbsp;appropriate and nbsp;use and nbsp;of and nbsp;web and nbsp;development and nbsp;technologies
- Experience and nbsp;in and nbsp;designing and nbsp;online and nbsp;programs and nbsp;with and nbsp;emphasis and nbsp;in and nbsp;the and nbsp;emotional and nbsp;aspects and nbsp;of and nbsp;human and nbsp;experience
- Experience conceiving and conducting user research interviews and surveys and translating them into sitemaps user flows user journey maps wireframes mockups and prototypes that lead to intuitive user experiences
- Experience and nbsp;designing and nbsp;the and nbsp;overall and nbsp;functionality and nbsp;of and nbsp;the and nbsp;product and nbsp;and and nbsp;in and nbsp;order and nbsp;to and nbsp;ensure and nbsp;a and nbsp;great and nbsp;user and nbsp;experience and nbsp;iterate and nbsp;upon and nbsp;it and nbsp;in and nbsp;accordance and nbsp;with and nbsp;user-testing
- Experience and nbsp;designing and nbsp;and and nbsp;delivering and nbsp;wireframes and nbsp;user and nbsp;stories and nbsp;user and nbsp;flows and nbsp;user and nbsp;journeys and nbsp;mockups and nbsp;and and nbsp;prototypes and nbsp;optimized and nbsp;for and nbsp;a and nbsp;wide and nbsp;range and nbsp;of and nbsp;devices and nbsp;and and nbsp;interfaces
- Experience and nbsp;facilitating and nbsp;the and nbsp;clients and nbsp;product and nbsp;vision and nbsp;by and nbsp;researching and nbsp;conceiving and nbsp;sketching and nbsp;prototyping and nbsp;and and nbsp;user-testing and nbsp;experiences and nbsp;for and nbsp;digital and nbsp;products and nbsp;and and nbsp;optimized and nbsp;for and nbsp;a and nbsp;wide and nbsp;range and nbsp;of and nbsp;devices and nbsp;and and nbsp;interfaces
- Experience and nbsp;identifying and nbsp;design and nbsp;problems and nbsp;and and nbsp;devising and nbsp;elegant and nbsp;solutions
- Experience and nbsp;making and nbsp;strategic and nbsp;design and nbsp;and and nbsp;user-experience and nbsp;decisions and nbsp;related and nbsp;to and nbsp;core and nbsp;and and nbsp;new and nbsp;functions and nbsp;and and nbsp;features
- Experience and nbsp;gathering and nbsp;user and nbsp;feedback and nbsp;to and nbsp;configure and nbsp;existing and nbsp;interfaces
- A and nbsp;team and nbsp;player and nbsp;with and nbsp;a and nbsp;track and nbsp;record and nbsp;for and nbsp;meeting and nbsp;deadlines and nbsp;managing and nbsp;competing and nbsp;priorities and nbsp;and and nbsp;client and nbsp;relationship and nbsp;management and nbsp;experience
Desirable and nbsp;Skills:
- Knowledge and nbsp;of and nbsp;network and nbsp;security and nbsp;and and nbsp;network and nbsp;protocols
Skills
Experience and Skill Set Requirements
Service and nbsp;Delivery and nbsp; and amp; and nbsp;Digital and nbsp;Service and nbsp;Design: and nbsp;(30)
- Minimum of 5 years experience and has demonstrated experience in a range of the following service design and user experience techniques:
- User needs mapping;
- User research (exploratory and evaluative);
- Stakeholder mapping;
- Personas;
- Customer journey mapping;
- Collaborative design;
- Prototyping;
- Service blueprinting.
- Demonstrated knowledge of emerging trends and developments in service delivery digital service design and leading edge technology related to digital service design and in-person service delivery models.
and nbsp;
Digital and nbsp;Thinking: and nbsp;(20)
- Has and nbsp;a and nbsp;proven and nbsp;willingness and nbsp;to and nbsp;take and nbsp;calculated and nbsp;risks and nbsp;get and nbsp;it and nbsp;wrong and nbsp;learn and nbsp;from and nbsp;feedback and nbsp;work and nbsp;with and nbsp;determination and nbsp;to and nbsp;overcome and nbsp;setbacks and nbsp;and and nbsp;refocus and nbsp;the and nbsp;approach and nbsp;on and nbsp;obtaining and nbsp;positive and nbsp;outcomes.
and nbsp;
Analytical and nbsp;Thinking: and nbsp;(25)
- Has and nbsp;some and nbsp;experience and nbsp;using and nbsp;data and nbsp;analytics and nbsp;to and nbsp;develop and nbsp;evidence-based and nbsp;suggestions and nbsp;to and nbsp;better and nbsp;the and nbsp;end and nbsp;user and nbsp;experience. and nbsp;
- Demonstrates and nbsp;a and nbsp;future and nbsp;oriented and nbsp;mindset and nbsp;to and nbsp;drive and nbsp;improvement and nbsp;opportunities and nbsp;through and nbsp;an and nbsp;understanding and nbsp;of and nbsp;clients and nbsp;current and nbsp;and and nbsp;future and nbsp;needs.
and nbsp;
Relationship and nbsp;Building and nbsp;: and nbsp;(15)
- Demonstrates and nbsp;enthusiasm and nbsp;for and nbsp;cooperativeness and nbsp;co-design and nbsp;and and nbsp;facilitation. and nbsp;
- Shows respect for the opinions of others a willingness to share information and the ability to build rapport with clients stakeholders vendors and colleagues.
- Can delegate prioritize and has the ability to motivate others.
and nbsp;
Communications and nbsp;Skills: and nbsp;(10)
- Has demonstrated oral and written communications skills to communicate effectively with clients and stakeholders not familiar with service design and user experience aspects of digital service delivery.
HM Note: This onsite contract role is in office every day at the managers discretion. Candidate resumes must include first and last name email and telephone contact information.DescriptionResponsibilities:Create and nbsp;effective and nbsp;user and nbsp;friendly and nbsp;and and nbsp;visually and nb...
HM Note: This onsite contract role is in office every day at the managers discretion. Candidate resumes must include first and last name email and telephone contact information.
Description
Responsibilities:
- Create and nbsp;effective and nbsp;user and nbsp;friendly and nbsp;and and nbsp;visually and nbsp;appealing and nbsp;interfaces.
- Design and nbsp;the and nbsp;overall and nbsp;functionality and nbsp;of and nbsp;the and nbsp;product and nbsp;in and nbsp;order and nbsp;to and nbsp;ensure and nbsp;a and nbsp;great and nbsp;user and nbsp;experience and nbsp;iterate and nbsp;upon and nbsp;it and nbsp;in and nbsp;accordance and nbsp;with and nbsp;user-testing.
- Design and nbsp;user and nbsp;interfaces and nbsp;for and nbsp;various and nbsp;projects and nbsp;such and nbsp;as and nbsp;digital and nbsp;displays and nbsp;publications and nbsp;media and nbsp;and and nbsp;other and nbsp;creative and nbsp;materials and nbsp;as and nbsp;required.
- Take and nbsp;a and nbsp;user-centered and nbsp;design and nbsp;approach and nbsp;and and nbsp;rapidly and nbsp;test and nbsp;and and nbsp;iterate and nbsp;the and nbsp;designs.
- Conceive and nbsp;and and nbsp;conduct and nbsp;user and nbsp;research and nbsp;interviews and nbsp;and and nbsp;surveys and nbsp;and and nbsp;translating and nbsp;them and nbsp;into and nbsp;sitemaps and nbsp;user and nbsp;flows and nbsp;customer and nbsp;journey and nbsp;maps and nbsp;wireframes and nbsp;mockups and nbsp;and and nbsp;prototypes.
General and nbsp;Skills:
- Relevant and nbsp;experience and nbsp;creating and nbsp;GUI and nbsp;designs and nbsp;based and nbsp;on and nbsp;user and nbsp;interaction and nbsp;and and nbsp;performance
- Experience and nbsp;as and nbsp;a and nbsp;UX and nbsp;designer and nbsp;interactive and nbsp;designer and nbsp;UI and nbsp;designer and nbsp;or and nbsp;similar and nbsp;role and nbsp;designing and nbsp;for and nbsp;web and nbsp;and and nbsp;mobile and nbsp;applications
- Proficiency and nbsp;with and nbsp;design and nbsp;and and nbsp;prototyping and nbsp;tools
- Thorough and nbsp;understanding and nbsp;of and nbsp;the and nbsp;limitations and nbsp;and and nbsp;appropriate and nbsp;use and nbsp;of and nbsp;web and nbsp;development and nbsp;technologies
- Experience and nbsp;in and nbsp;designing and nbsp;online and nbsp;programs and nbsp;with and nbsp;emphasis and nbsp;in and nbsp;the and nbsp;emotional and nbsp;aspects and nbsp;of and nbsp;human and nbsp;experience
- Experience conceiving and conducting user research interviews and surveys and translating them into sitemaps user flows user journey maps wireframes mockups and prototypes that lead to intuitive user experiences
- Experience and nbsp;designing and nbsp;the and nbsp;overall and nbsp;functionality and nbsp;of and nbsp;the and nbsp;product and nbsp;and and nbsp;in and nbsp;order and nbsp;to and nbsp;ensure and nbsp;a and nbsp;great and nbsp;user and nbsp;experience and nbsp;iterate and nbsp;upon and nbsp;it and nbsp;in and nbsp;accordance and nbsp;with and nbsp;user-testing
- Experience and nbsp;designing and nbsp;and and nbsp;delivering and nbsp;wireframes and nbsp;user and nbsp;stories and nbsp;user and nbsp;flows and nbsp;user and nbsp;journeys and nbsp;mockups and nbsp;and and nbsp;prototypes and nbsp;optimized and nbsp;for and nbsp;a and nbsp;wide and nbsp;range and nbsp;of and nbsp;devices and nbsp;and and nbsp;interfaces
- Experience and nbsp;facilitating and nbsp;the and nbsp;clients and nbsp;product and nbsp;vision and nbsp;by and nbsp;researching and nbsp;conceiving and nbsp;sketching and nbsp;prototyping and nbsp;and and nbsp;user-testing and nbsp;experiences and nbsp;for and nbsp;digital and nbsp;products and nbsp;and and nbsp;optimized and nbsp;for and nbsp;a and nbsp;wide and nbsp;range and nbsp;of and nbsp;devices and nbsp;and and nbsp;interfaces
- Experience and nbsp;identifying and nbsp;design and nbsp;problems and nbsp;and and nbsp;devising and nbsp;elegant and nbsp;solutions
- Experience and nbsp;making and nbsp;strategic and nbsp;design and nbsp;and and nbsp;user-experience and nbsp;decisions and nbsp;related and nbsp;to and nbsp;core and nbsp;and and nbsp;new and nbsp;functions and nbsp;and and nbsp;features
- Experience and nbsp;gathering and nbsp;user and nbsp;feedback and nbsp;to and nbsp;configure and nbsp;existing and nbsp;interfaces
- A and nbsp;team and nbsp;player and nbsp;with and nbsp;a and nbsp;track and nbsp;record and nbsp;for and nbsp;meeting and nbsp;deadlines and nbsp;managing and nbsp;competing and nbsp;priorities and nbsp;and and nbsp;client and nbsp;relationship and nbsp;management and nbsp;experience
Desirable and nbsp;Skills:
- Knowledge and nbsp;of and nbsp;network and nbsp;security and nbsp;and and nbsp;network and nbsp;protocols
Skills
Experience and Skill Set Requirements
Service and nbsp;Delivery and nbsp; and amp; and nbsp;Digital and nbsp;Service and nbsp;Design: and nbsp;(30)
- Minimum of 5 years experience and has demonstrated experience in a range of the following service design and user experience techniques:
- User needs mapping;
- User research (exploratory and evaluative);
- Stakeholder mapping;
- Personas;
- Customer journey mapping;
- Collaborative design;
- Prototyping;
- Service blueprinting.
- Demonstrated knowledge of emerging trends and developments in service delivery digital service design and leading edge technology related to digital service design and in-person service delivery models.
and nbsp;
Digital and nbsp;Thinking: and nbsp;(20)
- Has and nbsp;a and nbsp;proven and nbsp;willingness and nbsp;to and nbsp;take and nbsp;calculated and nbsp;risks and nbsp;get and nbsp;it and nbsp;wrong and nbsp;learn and nbsp;from and nbsp;feedback and nbsp;work and nbsp;with and nbsp;determination and nbsp;to and nbsp;overcome and nbsp;setbacks and nbsp;and and nbsp;refocus and nbsp;the and nbsp;approach and nbsp;on and nbsp;obtaining and nbsp;positive and nbsp;outcomes.
and nbsp;
Analytical and nbsp;Thinking: and nbsp;(25)
- Has and nbsp;some and nbsp;experience and nbsp;using and nbsp;data and nbsp;analytics and nbsp;to and nbsp;develop and nbsp;evidence-based and nbsp;suggestions and nbsp;to and nbsp;better and nbsp;the and nbsp;end and nbsp;user and nbsp;experience. and nbsp;
- Demonstrates and nbsp;a and nbsp;future and nbsp;oriented and nbsp;mindset and nbsp;to and nbsp;drive and nbsp;improvement and nbsp;opportunities and nbsp;through and nbsp;an and nbsp;understanding and nbsp;of and nbsp;clients and nbsp;current and nbsp;and and nbsp;future and nbsp;needs.
and nbsp;
Relationship and nbsp;Building and nbsp;: and nbsp;(15)
- Demonstrates and nbsp;enthusiasm and nbsp;for and nbsp;cooperativeness and nbsp;co-design and nbsp;and and nbsp;facilitation. and nbsp;
- Shows respect for the opinions of others a willingness to share information and the ability to build rapport with clients stakeholders vendors and colleagues.
- Can delegate prioritize and has the ability to motivate others.
and nbsp;
Communications and nbsp;Skills: and nbsp;(10)
- Has demonstrated oral and written communications skills to communicate effectively with clients and stakeholders not familiar with service design and user experience aspects of digital service delivery.
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