Project Control Officer (Junior) 0418-0317

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 28 days ago

Vacancies: 1 Vacancy

Job Summary

HM Note: This hybrid contract role is three (3) days in office. Candidate resumes must include first and last name email and telephone contact information.

Description

Background Information

The Project Control Officers are critical for the successful rollout of the REACT applications to support Panorama access for approximately 14000 users across 3000 organizations. and nbsp;This role will help ensure that the project meets business objectives within aggressive timelines by supporting select operational project tasks.

Must haves:

2 years of experience in project coordination and operational support
Good working knowledge of stakeholder support and relationship management
Experience supporting onboarding processes
Experience supporting the development of project documentation

Responsibilities:

Support onboarding processes and business operations including:

Assist client organizations to fulfill onboarding requirements including agreements support technical configuration and end-user onboarding.
Coordinate communication and scheduling of onboarding activities between client organizations and internal support partners.
Maintain operational documents and resources.

Support the delivery of project deliverables including:

Monitoring project deliverables and communicating progress and escalating challenges to partners.
Support development of project documentation including issues and action items logs change and procurement requests reports and presentations.
Raise and manage change requests and tickets.

Desired Skills:

Experience supporting client agreements is an asset.
Understanding of ticket request management is an asset
Understanding of Identification Authentication and Authorization (IAA) concepts is an asset

Required Skills:

Good working knowledge of stakeholder relationship management
Experience supporting onboarding processes
Experience supporting the development of project documentation

Evaluation Criteria: and nbsp; and nbsp;

Project Coordination. 15 and nbsp;Points
Client/stakeholder support and relationship management. 30 and nbsp;Points
Client onboarding and agreements management. 40 and nbsp;Points
Project documentation and reporting. 15 Points

Total evaluation criteria: 100 Points

Deliverables

Deliverables Include but not limited to:

Project and Operations Coordination: Support communications and scheduling of onboarding activities amongst client organizations and internal support partners
Client Support: Develop and maintain relationships with key partners to deliver ONE ID services. and nbsp;Address and/or triage issues on behalf of product Subject Matter Expert(SME).
Client Onboarding: Provide end-to-end support for the onboarding process including client engagement agreements support technical configuration and user onboarding.
Reporting: Monitor document and communicate project deliverables and/or challenges to partners

Knowledge Transfer Details:

The resource will ensure full knowledge transfer is provided to the Ontario Health team before end of engagement. Some of this might occur at the end of the engagement but will also be shared as information is obtained/consolidated. Key deliverables will be shared with team.
The resource must provide all related documentation as part of knowledge transfer protocol. Documents will be reviewed by the appropriate leads and signed off by manager/director.
The resource will work collaboratively with the Ontario Health team throughout the assignment and ensure key deliverables milestones and documentation are shared.
A walkthrough of any demos development etc. will be required before the end of the engagement.

and nbsp;

Must Haves:

2 years experience Client onboarding and agreements management.
2 years Client/stakeholder support and relationship management.
2 years experience in Project Coordination.
2 years experience in Project documentation and reporting.

HM Note: This hybrid contract role is three (3) days in office. Candidate resumes must include first and last name email and telephone contact information.DescriptionBackground InformationThe Project Control Officers are critical for the successful rollout of the REACT applications to support Panora...

HM Note: This hybrid contract role is three (3) days in office. Candidate resumes must include first and last name email and telephone contact information.

Description

Background Information

Must haves:

2 years of experience in project coordination and operational support
Good working knowledge of stakeholder support and relationship management
Experience supporting onboarding processes
Experience supporting the development of project documentation

Responsibilities:

Support onboarding processes and business operations including:

Assist client organizations to fulfill onboarding requirements including agreements support technical configuration and end-user onboarding.
Coordinate communication and scheduling of onboarding activities between client organizations and internal support partners.
Maintain operational documents and resources.

Support the delivery of project deliverables including:

Monitoring project deliverables and communicating progress and escalating challenges to partners.
Support development of project documentation including issues and action items logs change and procurement requests reports and presentations.
Raise and manage change requests and tickets.

Desired Skills:

Experience supporting client agreements is an asset.
Understanding of ticket request management is an asset
Understanding of Identification Authentication and Authorization (IAA) concepts is an asset

Required Skills:

Good working knowledge of stakeholder relationship management
Experience supporting onboarding processes
Experience supporting the development of project documentation

Evaluation Criteria: and nbsp; and nbsp;

Project Coordination. 15 and nbsp;Points
Client/stakeholder support and relationship management. 30 and nbsp;Points
Client onboarding and agreements management. 40 and nbsp;Points
Project documentation and reporting. 15 Points

Total evaluation criteria: 100 Points

Deliverables

Deliverables Include but not limited to:

Project and Operations Coordination: Support communications and scheduling of onboarding activities amongst client organizations and internal support partners
Client Support: Develop and maintain relationships with key partners to deliver ONE ID services. and nbsp;Address and/or triage issues on behalf of product Subject Matter Expert(SME).
Client Onboarding: Provide end-to-end support for the onboarding process including client engagement agreements support technical configuration and user onboarding.
Reporting: Monitor document and communicate project deliverables and/or challenges to partners

Knowledge Transfer Details:

The resource will ensure full knowledge transfer is provided to the Ontario Health team before end of engagement. Some of this might occur at the end of the engagement but will also be shared as information is obtained/consolidated. Key deliverables will be shared with team.
The resource must provide all related documentation as part of knowledge transfer protocol. Documents will be reviewed by the appropriate leads and signed off by manager/director.
The resource will work collaboratively with the Ontario Health team throughout the assignment and ensure key deliverables milestones and documentation are shared.
A walkthrough of any demos development etc. will be required before the end of the engagement.

and nbsp;

Must Haves:

2 years experience Client onboarding and agreements management.
2 years Client/stakeholder support and relationship management.
2 years experience in Project Coordination.
2 years experience in Project documentation and reporting.

Company Industry

IT Services and IT Consulting

Key Skills

GP
Accountancy
Audio Visual
Automobile
Market Intelligence

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