This is a remote position.
We are looking for a Customer Support Executive to deliver top-notch customer support and spread this concept throughout the company. The objective is to maintain the departments profitability and efficiency while raising customer happiness loyalty and retention rates and meeting their expectations.
Responsibilities
-Enhance the customer experience engage customers and support organic growth
-Take responsibility for consumer complaints and see them through to completion
-Establish a clear mission and implement techniques geared towards achieving it.
-Maintain thorough records and record your interactions with customers.
-Keep abreast of market developments and employ best practices as necessary.
-Utilise assets and manage resources to meet both qualitative and quantitative goals.
-Keep a clean workflow in accordance with priorities.
Requirements
-Experience in providing support for customer service Experience working as a Customer Service Manager Retail Manager or Assistant Manager
-Excellent understanding of management techniques
-Proficiency in English
-Knowledge of customer service tools databases and software at a working level
-Ability to lead and strategize Well-developed client-facing and communication abilities
-Advanced multitasking and troubleshooting abilities
-Available to work as per IST time 3:30am - 10:30am
Benefits
- Friendly Environment
- Guaranteed Growth
Required Skills:
Requirements - Bachelors degree in a relevant field (e.g. Public Administration Nonprofit Management Business Administration). - Proven experience in grant writing management or administration preferably in a nonprofit or government setting. - Excellent written and verbal communication skills with the ability to write clear compelling proposals and reports. - Strong analytical skills and attention to detail with the ability to manage multiple deadlines and priorities. - Proficiency in Microsoft Office Suite and experience with grant management software or databases is preferred. - Knowledge of the Canadian funding landscape and familiarity with relevant regulations and compliance requirements. - Must have experience in CDAP (Canada Digital Adoption Program) Digital Mainstreet for Canadian small businesses. - Ability to work effectively both independently and as part of a team with a collaborative and proactive approach.
This is a remote position. We are looking for a Customer Support Executive to deliver top-notch customer support and spread this concept throughout the company. The objective is to maintain the departments profitability and efficiency while raising customer happiness loyalty and retention rates ...
This is a remote position.
We are looking for a Customer Support Executive to deliver top-notch customer support and spread this concept throughout the company. The objective is to maintain the departments profitability and efficiency while raising customer happiness loyalty and retention rates and meeting their expectations.
Responsibilities
-Enhance the customer experience engage customers and support organic growth
-Take responsibility for consumer complaints and see them through to completion
-Establish a clear mission and implement techniques geared towards achieving it.
-Maintain thorough records and record your interactions with customers.
-Keep abreast of market developments and employ best practices as necessary.
-Utilise assets and manage resources to meet both qualitative and quantitative goals.
-Keep a clean workflow in accordance with priorities.
Requirements
-Experience in providing support for customer service Experience working as a Customer Service Manager Retail Manager or Assistant Manager
-Excellent understanding of management techniques
-Proficiency in English
-Knowledge of customer service tools databases and software at a working level
-Ability to lead and strategize Well-developed client-facing and communication abilities
-Advanced multitasking and troubleshooting abilities
-Available to work as per IST time 3:30am - 10:30am
Benefits
- Friendly Environment
- Guaranteed Growth
Required Skills:
Requirements - Bachelors degree in a relevant field (e.g. Public Administration Nonprofit Management Business Administration). - Proven experience in grant writing management or administration preferably in a nonprofit or government setting. - Excellent written and verbal communication skills with the ability to write clear compelling proposals and reports. - Strong analytical skills and attention to detail with the ability to manage multiple deadlines and priorities. - Proficiency in Microsoft Office Suite and experience with grant management software or databases is preferred. - Knowledge of the Canadian funding landscape and familiarity with relevant regulations and compliance requirements. - Must have experience in CDAP (Canada Digital Adoption Program) Digital Mainstreet for Canadian small businesses. - Ability to work effectively both independently and as part of a team with a collaborative and proactive approach.
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
