ServiceNow Architect

Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 13 days ago

Vacancies: 1 Vacancy

Job Summary

Role: ServiceNow Architect
Duration: 6 months with extension
Location: Chicago IL (Hybrid)

Position Overview

We are seeking a seasoned integration architect to lead the design and implementation of a next-generation Employee Experience Portal. This role requires deep technical expertise in ServiceNow and Workday with a strong focus on enterprise integrations architectural strategy and stakeholder alignment across technical and business domains.

Key Responsibilities

Partner with ServiceNow Workday and Enterprise Architecture teams to architect and deliver a unified user-centric Employee Experience Portal.
Assess and enhance existing ServiceNow configurations (e.g. EC Pro) to ensure alignment with enterprise architecture standards and industry best practices.
Define and guide the technical architecture for seamless integrations between ServiceNow Workday and other enterprise platforms.
Identify integration challenges and performance bottlenecks; recommend and implement scalable effective solutions.
Actively participate in technical design and review sessions influencing architectural decisions and ensuring cross-functional alignment.
Provide light hands-on debugging and issue resolution support as needed (note: this is not a full-time development role).
Navigate and align diverse technical and business perspectives to drive consensus and informed decision-making.

Required Skills & Experience

Proven expertise in ServiceNow with a focus on enterprise-grade integrations and platform architecture.
Hands-on experience designing and delivering ServiceNowWorkday integrations or similarly complex cross-platform solutions.
Strong grasp of cloud architecture principles and modern integration frameworks (e.g. REST SOAP middleware).
Exceptional communication and stakeholder management skills with the ability to influence and collaborate across technical and business teams.
Familiarity with AI and search capabilities within ServiceNow or comparable platforms (preferred).
Ability to provide strategic architectural guidance while remaining hands-on for configuration and troubleshooting when necessary.

Preferred Qualifications

Experience with Workday integrations or broader HR systems transformation initiatives.
Prior involvement in employee experience portal modernization or digital workplace programs.
Exposure to large-scale enterprise environments including familiarity with governance compliance and change management processes.

Required Skills:

ServiceNowWorkdayCloudHR

Role: ServiceNow ArchitectDuration: 6 months with extensionLocation: Chicago IL (Hybrid) Position Overview We are seeking a seasoned integration architect to lead the design and implementation of a next-generation Employee Experience Portal. This role requires deep technical expertise in ServiceNow ...