IT Application Specialist

Crawley - UK

Monthly Salary: Not Disclosed

Posted on: 30-10-2025

Vacancies: 1 Vacancy

Job Summary

Are you a current Elekta employee

Please click here to apply through our internal career site Find Jobs - Elekta.

Want to join a team with a mission to improve and save lives

We continually look for motivated and skilled individuals who are interested in supporting our customers healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

We dont just build technology. We build hope.

Elekta is seeking an experienced Application Specialist PLM who will support the PLM user community by continually enhancing the key Elekta applications and resolving user queries raised against them. This includes incident and access request management and collaborating with IT Product Owners SMEs and the user community on solution improvement discussions.

The successful candidate will be expected to follow ITIL aligned processes and will contribute to the development of knowledge and user self-help guides/training material. Applications/systems/key Elekta solutions in scope: 3DX Dassault (Enovia). Intention is to grow this function into IT Product Manager to replace existing IT Product Manager.

Apply today and take the next step in your career with us!

What youll do at Elekta:

Your role will include (but not limited to)

Hands on technical configuration of key Elekta applications including application enhancements and upgrades
Provide support to application key users covering functionality incidents and problem resolution - these queries will be recorded using Elektas ITSM ticket tool (ServiceNow)
Handle/analyse application incidents - troubleshooting of the key Elekta solution incidents. Act as technical expert for user support issues
Perform end user administration and security configuration e.g. account creation and permission changes
Support the evaluation configuration and deployment of selected new applications
Support IT solutions roll-out and user adoption in regional organization and business functions
Ensure that any new software integration into company systems meets functional requirements system compliance and interface specifications
Provide functional support drive adoption and Identify the need for user training working with SMEs and Product Managers to support training of key business applications
Prepare information and maintain technical documentation/material
Collaborate with other global IT functions (e.g. IT PMO and IT Services) to support project delivery and standardise the overall support process including incident and access request management identifying opportunities to optimise and shift-left
Partner with the business and support the key user community
Collaboration and coordination with external vendors

The right stuff:

Excellent troubleshooting and problem-solving skills
Shows initiative and creativity in solving problems
Ability to interact appropriately and effectively with customers
Excellent communication skills and able to deal with people at all levels.
Strong interpersonal communication and positive influencing skills capable of working on own initiative whilst also being an effective team player.

What youll bring

*We encourage you to apply even if you dont meet every requirementyour unique skills and experiences might be exactly what were looking for!

Bachelors in Information Technology or similar area or other relevant degree
Knowledge and practical experience of the key application in scope administration configuration support security model
Knowledge of ITIL (nice to have)
Experience in an IT support/help desk or SW support environment is preferable
4 years experience with Enovia
o Knowledge/experience in: MQL TCL
o Change process
Preferred:Project management Requirements gathering Testing.

What you will get

In this role you will work for a higher purpose; hope for everyone dealing with cancer and for everyone regardless of where in the world to have access to the best cancer addition to this Elekta offers a range of benefits depending on the location where you apply.

Hybrid work option (you are required to work from the Crawley HQ at least 3 days/week)
Up to 25 paid vacation days (plus bank holidays)
Holiday Purchase Scheme
Private Medical Insurance
Attractive Employer Pension Contribution Package
Cycle to work scheme
Life Assurance
Onsite subsidized restaurant offering budget-friendly dining
Love electric (Electric vehicle salary sacrifice scheme)

Hiring process

We are looking forward to hearing from you! Apply by submitting your application and résumé in English via the Apply button. Please note that we do not accept applications by e-mail.

Your Elekta contact

For questions please contact the responsible Global Talent Acquisition Partner Joanna Kozyra at

We are an equal opportunity employer.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity genetic information national origin disability veteran status or any other protected characteristic.

Required Experience:

Are you a current Elekta employee Please click here to apply through our internal career site Find Jobs - Elekta.Want to join a team with a mission to improve and save lives We continually look for motivated and skilled individuals who are interested in supporting our customers healthcare professio...