Sales Operation Manager Greater China Region

Beijing - China

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

ABOUT THE ROLE:

Xsolla is an international IT company that offers a number of services for video games. We create solutions for developers that help to integrate payments attract users and publish games all over the world. We also provide round-the-clock technical support. We are trusted by such giants as Twitch Valve Epic Games Take2 and many more.

RESPONSIBILITIES

Market Strategy and Planning
Conduct an in-depth analysis of the game market in the Greater China region especially the overseas expansion demands competitive landscape and trends of independent developers medium-sized studios and large game companies.
Formulate and implement the annual/quarterly GTM plan for the Greater China region clearly defining the target market customer segments value proposition and key information.
Collaborate with the global product marketing team to ensure the localization of global product information and make customized adjustments for the Chinese market.
Sales support and channel Empowerment
Provide strong support to the sales team including creating sales tools competitive intelligence product manuals and customer presentation materials.
Identify and cultivate key customers and strategic partners and work with the sales team to complete the closed loop from business opportunities to deals.
Sales cycle acceleration: Be responsible for creating and managing a reusable case library and evidence library collecting and extracting successful customer cases technical white papers and product benchmark test data from both global and local sources enabling the sales team to respond quickly to customer concerns and effectively shorten the sales cycle.
Systematic training and knowledge management: Design and implement regular data-driven training programs to ensure that the sales team is always informed of the latest product trends market information and competitive situations. Establish and maintain an internal knowledge management system as the sole source of facts for market information. Provide product and market training to the sales team and channel partners to ensure they can accurately convey the value of Xsolla.
Data Analysis and Optimization
Sales Performance Dashboard: Establish and maintain a sales performance dashboard for the Greater China region to monitor key indicators in real time such as market penetration rate lead conversion funnel customer acquisition cost customer lifetime value and changes in market share.
Market insight-driven decision-making: Conduct in-depth analysis of marketing activity data sales funnel data and customer usage data to form actionable insights. Regularly produce analysis reports to evaluate the return on investment of sales strategies and provide decision-making basis for product roadmaps market positioning and resource allocation.
Closed-loop feedback system: Establish a closed-loop feedback mechanism from the sales front line to product marketing. Systematically collect analyze and convey the first-hand voices from customers and the market to drive product optimization service improvement and the iteration of market information.
Experimental and optimization culture: Design and execute A/B tests continuously optimize the entire process from lead generation to transaction including landing pages marketing content sales pitches etc. to drive growth with data
Customer Lifecycle Management
Post-launch tracking and value deepening: After new customers successfully launch the Xsolla product conduct follow-up visits to collect success stories and usage feedback. Analyze customer usage data identify opportunity points for value-added sales and cross-selling and collaborate with customer success and sales teams to jointly explore the lifetime value of customers.

REQUIREMENTS

Essential conditions:
Bachelors degree or above with over 5 years of working experience in marketing product marketing or strategy-related fields in B2B technology companies game companies or consulting firms.
Have a deep passion and understanding of the gaming industry and have a profound comprehension of the business models work processes and challenges faced by Chinese game developers during their overseas expansion (such as payment taxation compliance user acquisition etc.).
Outstanding written and oral communication skills in both Chinese and English capable of writing persuasive marketing content and giving professional public speeches.
Possess strong strategic thinking ability and data-driven decision-making -motivated capable of working independently in a rapidly changing global environment and possessing outstanding project management skills.
Priority considerations
Have relevant experience in directly serving game developers or helping Chinese technology products go global.
With rich and successful experience in social media operation and content marketing.
Have successful cases of closely collaborating with the sales team to jointly drive revenue growth.
Familiar with the product ecosystem of Xsolla or similar game service providers (such as Unity AppLovin TapNation etc.).

ABOUT XSOLLA

Xsolla is a global video game commerce company with a robust and powerful set of tools and services designed specifically for the video game industry. Since its founding in 2005 Xsolla has helped thousands of game developers and publishers of all sizes fund market launch and monetize their games globally and across multiple platforms. As an innovative leader in in-game commerce Xsollas mission is to solve the inherent complexities of global distribution marketing and monetization to help our partners reach more geographies generate more revenue and create relationships with gamers worldwide. Xsolla is headquartered and incorporated in Los Angeles California with offices in Berlin Seoul and cities worldwide. Xsolla supports major gaming titles like Valve Twitch Roblox Ubisoft Epic Games Take-Two KRAFTON Nexters NetEase Playstudios Playrix miHoYo and more.

For additional information and to learn more please visit

By submitting the following job application form you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy toemailprotected.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager

ABOUT THE ROLE:Xsolla is an international IT company that offers a number of services for video games. We create solutions for developers that help to integrate payments attract users and publish games all over the world. We also provide round-the-clock technical support. We are trusted by such gian...

ABOUT THE ROLE:

RESPONSIBILITIES

Market Strategy and Planning
Conduct an in-depth analysis of the game market in the Greater China region especially the overseas expansion demands competitive landscape and trends of independent developers medium-sized studios and large game companies.
Formulate and implement the annual/quarterly GTM plan for the Greater China region clearly defining the target market customer segments value proposition and key information.
Collaborate with the global product marketing team to ensure the localization of global product information and make customized adjustments for the Chinese market.
Sales support and channel Empowerment
Provide strong support to the sales team including creating sales tools competitive intelligence product manuals and customer presentation materials.
Identify and cultivate key customers and strategic partners and work with the sales team to complete the closed loop from business opportunities to deals.
Sales cycle acceleration: Be responsible for creating and managing a reusable case library and evidence library collecting and extracting successful customer cases technical white papers and product benchmark test data from both global and local sources enabling the sales team to respond quickly to customer concerns and effectively shorten the sales cycle.
Systematic training and knowledge management: Design and implement regular data-driven training programs to ensure that the sales team is always informed of the latest product trends market information and competitive situations. Establish and maintain an internal knowledge management system as the sole source of facts for market information. Provide product and market training to the sales team and channel partners to ensure they can accurately convey the value of Xsolla.
Data Analysis and Optimization
Sales Performance Dashboard: Establish and maintain a sales performance dashboard for the Greater China region to monitor key indicators in real time such as market penetration rate lead conversion funnel customer acquisition cost customer lifetime value and changes in market share.
Market insight-driven decision-making: Conduct in-depth analysis of marketing activity data sales funnel data and customer usage data to form actionable insights. Regularly produce analysis reports to evaluate the return on investment of sales strategies and provide decision-making basis for product roadmaps market positioning and resource allocation.
Closed-loop feedback system: Establish a closed-loop feedback mechanism from the sales front line to product marketing. Systematically collect analyze and convey the first-hand voices from customers and the market to drive product optimization service improvement and the iteration of market information.
Experimental and optimization culture: Design and execute A/B tests continuously optimize the entire process from lead generation to transaction including landing pages marketing content sales pitches etc. to drive growth with data
Customer Lifecycle Management
Post-launch tracking and value deepening: After new customers successfully launch the Xsolla product conduct follow-up visits to collect success stories and usage feedback. Analyze customer usage data identify opportunity points for value-added sales and cross-selling and collaborate with customer success and sales teams to jointly explore the lifetime value of customers.

REQUIREMENTS

Essential conditions:
Bachelors degree or above with over 5 years of working experience in marketing product marketing or strategy-related fields in B2B technology companies game companies or consulting firms.
Have a deep passion and understanding of the gaming industry and have a profound comprehension of the business models work processes and challenges faced by Chinese game developers during their overseas expansion (such as payment taxation compliance user acquisition etc.).
Outstanding written and oral communication skills in both Chinese and English capable of writing persuasive marketing content and giving professional public speeches.
Possess strong strategic thinking ability and data-driven decision-making -motivated capable of working independently in a rapidly changing global environment and possessing outstanding project management skills.
Priority considerations
Have relevant experience in directly serving game developers or helping Chinese technology products go global.
With rich and successful experience in social media operation and content marketing.
Have successful cases of closely collaborating with the sales team to jointly drive revenue growth.
Familiar with the product ecosystem of Xsolla or similar game service providers (such as Unity AppLovin TapNation etc.).

ABOUT XSOLLA

For additional information and to learn more please visit

Required Experience:

Manager

Key Skills

Six Sigma
Lean
Management Experience
Process Improvement
Microsoft Outlook
Analysis Skills
Warehouse Management System
Operations Management
Kaizen
Leadership Experience
Supervising Experience
Retail Management

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About Company

Xsolla

Find out how you can launch, monetize and scale your video games worldwide, with no upfront costs, using Xsolla's comprehensive suite of tools and services.

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