Senior ServiceNow Platform Administrator

BCMC

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profile Job Location:

Falls Church, VA - USA

profile Monthly Salary: Not Disclosed
Posted on: 30-10-2025
Vacancies: 1 Vacancy

Job Summary

Place of Performance: Remote but must be able to work 8:00 - 5:00 EST

Years of Experience: 8

Education/Certification Requirements: BS Engineering Management Information Systems of Related Technical Degree or 10 years of Experience. ServiceNow Certification a Plus.

Specific Duties

This position will provide the ServiceNow Platform Administration services including but not limited to:

  • Upgrade all instances when ServiceNow releases updated versions that require preparation testing and bug fixes across production and non-production environments.
  • Setting up and configuring ServiceNow instances cloning update sets API and Restful web services integrations certificate management MID-Servers etc.
  • Perform routine maintenance to include performance monitoring and error identification/ remediation
  • Manage Instance Security User/Group Access/Access Control Lists
  • Manage deployment of update sets and synchronization of changes between multiple ServiceNow instances
  • Resolve help desk/support tickets for reported incidents or defects
  • Adhere to internal standards policies and procedures
  • Perform other duties as assigned

Required Skills

  • U.S. Citizenship
  • Active ServiceNow CSA
  • Knowledge of the principles methods and techniques used in ServiceNow systems administration and support
  • Demonstrated experience with upgrading systems software migrations and resolving help desk tickets
  • Experience configuring mid-servers
  • Experience configuring ACLs business rules roles permissions and groups
  • Strong experience deploying in an Agile Environment including managing update sets release management cloning and family upgrades
  • Familiarity with JavaScript
  • Triage and managing incident response

Our Company Overview:

Business Computers Management Consulting Group LLC (BCMC) is a small business specializing in Information Technology (IT) Cybersecurity Information Assurance (IA) SOA Big Data Management Program Management and more for Federal State and Local agencies. We possess highly skilled engineers providing innovative solutions backed by strong past performances. We are ISO 9001:2015 ISO 27001::2018 and CMMI L3 certified and registered promising highest quality and services to all of our clients.

Benefits

Extremely competitive salary

95% employer paid for employee medical dental & vison coverages

100% employer paid for employee life STD & LTD disability coverages

401k with company match and profit sharing

Flexible Spending Account (FSA) for dependent & health care

11 standard holidays & 3 weeks of annual leave


Required Experience:

Senior IC

Place of Performance: Remote but must be able to work 8:00 - 5:00 ESTYears of Experience: 8Education/Certification Requirements: BS Engineering Management Information Systems of Related Technical Degree or 10 years of Experience. ServiceNow Certification a Plus.Specific DutiesThis position will prov...
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Key Skills

  • Leadership skills
  • Communication skills
  • Diary Management
  • GAAP
  • Accounting
  • ocacle
  • Payroll admin
  • Performance Management
  • Human Resources
  • Supervising Experience
  • Financial Planning
  • Writing Skills

About Company

Company Logo

Business Computers Management Consulting Group, LLC (BCMC) was founded with a simple purpose: to deliver excellence to our clients.

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