Senior Communications Specialist Clinical Systems

Mayo Clinics clinical systems communications team is looking for a hands-on communications expert who loves creating polished deliverablesinfographics videos presentations and digital campaignswhile applying ADKAR change management to help audiences understand and embrace change.

If you

Excel at personally creating visual storytelling deliverables (infographics videos presentations digital campaigns) and
flawless written content
Apply ADKAR change management principles to craft communications that drive adoption and engagement
Translate ambiguity into clear actionable strategies and produce deliverables that bring them to life
Bring curiosity and flexibilitydigging into new or complex topics quickly building subject matter expertise and using that
knowledge to craft fluent inspiring communications
Design and deliver brand-aligned newsletters intranet pages and digital content that inspire action
Use data and feedback to refine your work and demonstrate impact
Build trust through collaboration while contributing directly to projects

We want to chat! Please include examples of your best workacross visual digital and written formatswhen you submit your application.

The department is responsible to build grow and protect Mayo Clinics reputation in a way that shapes the external environment and nurtures the culture to help achieve the mission of the organization. Department functions consist of reputation management including thought leadership and issues/crisis response; client communications and engagement programs; staff engagement; content and channels; government and community engagement; strategy and insights; communications services.

The senior specialist understands Mayo Clinic business objectives and priorities to develop plans to support those objectives. The senior specialist provides consultation and guidance to various clients and plans drives implements monitors and measures results. Develops and maintains relationships with Mayo Clinic executive leadership staff and members of the local and national government and/or media to advance organizational awareness and achievements.

May lead client teams and provides mentorship and direction to others.

Requires a bachelors degree in a related field plus 3 years of relevant work experience. Strong written and oral communication skills. Ability to communicate in a way that creates clarity simplifies messages and aligns with organizational strategy. Knowledge of channels for communication and the ability to build effective communication and engagement strategies.

Must be a self-starter with the ability to independently identify opportunities solutions and resolve challenges. Demonstrated ability to deliver impactful results. Requires an attitude that actively seeks out change embraces critical questioning innovation service and continuous improvement. Must understand how to deal with and navigate ambiguity and act without having the total picture. Adaptable or flexible. Demonstrated professionalism and ethics with ability to earn credibility through integrity and transparency. Role models service excellence. Motivates others by being present engaged attentive invites diverse perspectives demonstrates and inspires a collaborative spirit.

Must be able to work effectively in a consensus-style and collaborative environment that expects and promotes teamwork. Must possess the ability to inspire trust and confidence and maintain a high degree of professionalism and confidentiality.