Senior Enablement Program Associate, Technical Solutions

New York City, NY - USA

Monthly Salary: $ 73000 - 107000

Posted on: 14 days ago

Vacancies: 1 Vacancy

Job Summary

Senior Enablement Program Associate - Technical Solutions Enablement

Location: New York City (Hybrid 3 days in office per week)

The Technical Solutions (TS) Enablement team empowers Datadogs global post-sales organizationincluding Support Customer Success and Sales Engineeringwith the skills tools and resources they need to deliver world-class customer outcomes. As a Senior Enablement Program Associate youll play a key role in operationalizing and scaling Datadogs global enablement programs. Youll manage systems logistics and communications that keep programs running smoothly across regions ensuring Datadogs technical experts can confidently support customers and drive business growth.

At Datadog we place value in our office culturethe relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What Youll Do

Coordinate program operations including scheduling enrollment documentation and logistics across global regions.
Drive program delivery by supporting launches evaluating program performance and driving process improvements for greater efficiency and scalability.
Maintain dashboards and reports to measure learner participation and program outcomes; highlight insights and trends for continuous improvement.
Draft clear professional communications and stakeholder updates through email Slack and Confluence to keep global stakeholders aligned.
Create visually engaging newsletters updates and reports (using Canva Adobe) to communicate enablement impact milestones and upcoming initiatives.
Partner with cross-functional teams to coordinate logistics for global sessions onboarding and other enablement initiatives.

Who You Are

Bachelors degree and 2 years of experience in project or program management enablement operations or a related field.
Highly organized detail-oriented and comfortable managing multiple priorities in a fast-paced environment.
Strong written and verbal communication skills; able to craft clear concise and professional communications.
Experience with data visualization or analytics tools (e.g. Tableau MetaBase Google Suite) for maintaining and interpreting program data.
Familiar with collaboration and workflow tools (e.g. Jira Confluence Slack).
A proactive self-starter with an owner mentality and a passion for process improvement and operational excellence.

Bonus Points

Experience in a high-growth or technology environment.
Familiarity with instructional design or change management practices.
Interest in using AI workflows to simplify reporting content creation and communications.
Enthusiasm for scaling enablement programs that support global customer-facing teams.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your skills we encourage you to apply.

Benefits & Growth

Generous and competitive benefits package
New hire stock equity (RSUs) and employee stock purchase plan
Continuous career development and pathing opportunities
Employee-focused best-in-class onboarding
Internal mentor and cross-departmental buddy program
Friendly and inclusive workplace culture

Benefits and growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package and may include variable compensation. Actual compensation is based on factors such as the candidates skills qualifications and addition Datadog offers a wide range of best-in-class comprehensive and inclusive employee benefits for this role including healthcare dental parental planning and mental health benefits a 401(k) plan and match paid time off fitness reimbursements and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is: $73000 - $107000

Required Experience:

Senior IC

Senior Enablement Program Associate - Technical Solutions EnablementLocation: New York City (Hybrid 3 days in office per week)The Technical Solutions (TS) Enablement team empowers Datadogs global post-sales organizationincluding Support Customer Success and Sales Engineeringwith the skills tools and...