Customer Service Manager 1944

Brooklyn, NY - USA

Yearly Salary: $ 90 - 130

Posted on: 12 days ago

Vacancies: 1 Vacancy

Job Summary

A growing surgical supply company is seeking an experienced and motivated Customer Service Manager to lead and develop its customer service team. The ideal candidate is a strong leader who can coach team members enhance performance and implement systems that ensure excellent service delivery and operational efficiency.

Responsibilities Include:

Managing and mentoring the customer service team to ensure top performance
Implementing systems and processes to improve customer experience and workflow
Monitoring team metrics and providing coaching and feedback
Handling escalated customer issues and ensuring timely resolutions
Collaborating with operations and sales teams to optimize communication and service quality

Ideal Qualifications:

Proven experience managing a customer service team
Strong leadership communication and problem-solving skills
Ability to implement and improve systems and procedures
Detail-oriented organized and able to multitask effectively
Experience in healthcare medical supply or related industries preferred

Salary: $90k - $130k/Year

To apply please send your resume to

Required Experience:

Manager

A growing surgical supply company is seeking an experienced and motivated Customer Service Manager to lead and develop its customer service team. The ideal candidate is a strong leader who can coach team members enhance performance and implement systems that ensure excellent service delivery and ope...