Manager Floating Support Service
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What is great about this role
Ffynnons approach to supporting individuals facing multiple interconnected challenges is rooted in a holistic and integrated service model. This approach focuses on addressing the whole person rather than isolated issues by providing coordinated case management person-cantered support and specialised services across housing health addiction and legal systems. By empowering individuals to overcome their challenges Ffynnon helps them regain stability and move toward a healthier more secure future.
Ffynnon operates as a multifaceted team with four key service areas each supported by its own team yet working under a unified framework. To manage and support these areas effectively Ffynnon prioritises clear structure open communication strong coordination and by fostering a collaborative environment. This is essential as the team works closely with many external agencies including the Housing Support grant team.
How can I make a difference
Managing Ffynnon effectively is essential for achieving goals fostering a positive work environment and foster a positive culture. You will need to lead by example inspire and motivate the team. You will work closely with Housing Support Grant team and many other agencies the support the individuals on service.
Day to day you will:
- Oversee the running of the service
- Be responsible for the annual budget and monitoring the services income
- Ensure that advice is given on welfare rights permanent housing options and other associated information according to the needs and wishes of the clients.
- Ensure that clients receive appropriate advice
- Monitor the service and produce and amend procedures as appropriate
- Build relationships and liaise with local neighbourhoods businesses commissioners and council
Who are we looking for
You will have had previous experience in a support environment and have a good understanding of leadership and management.
In addition you will be able to demonstrate the ability to;
- Strong leadership skills with the ability to motivate and inspire a diverse team
- Produce concise accurate written reports
- Excellent communication and interpersonal skills with the ability to build rapport and collaborate effectively with customers staff and community partners
- Knowledge of homelessness issues
- Ability to network by working in partnership with external agencies
Pobl benefits:
- Full-time permanent
- A competitive salary of 31899.00
- Work Pattern: Hours are predominately worked between Monday to Friday 9am to 5pm but flexibility is required as there may sometimes be weekend working.
- Base/location: Exchange house Newport.
- 26 days holiday pro rata entitlement plus Bank holidays. Rising to 27 days after 1 years service or cash equivalent of 1 days annual scheme
- Sick Pay
- Bespoke learning pathway with the support from an experienced Learning and Development team
- Internal Progression
- Wellbeing and psychological support
- Time for Talk service
- 45p per mile
FREDIE
At Pobl Group we are guided in all that we do by a group of principles that we call FREDIE these are: Fairness Respect Equality Diversity Inclusion Engagement. This means that whatever your background you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application processor
What do you need to do now
If you have the skills experience and enthusiasm required to be our next difference maker please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly we would love to hear from you so please apply now to start your Pobl journey.
Further information on the role can also be found on the Job Description.
Required Experience:
Manager
Key Skills
- MAC
- Active Directory
- Service Support
- End user
- Access Points
- trouble tickets
- OS
- Linux
- Project Management
- Service Management
- Service Quality
- Setup
- Service Desk
- hardware
- Software Applications
About Company
We’re a group of companies offering great homes, care and support that make a difference to people’s lives.
