Senior Systems Administrator
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Job Location:
Mississauga - Canada
Monthly Salary:
Not Disclosed
Posted on:
18 days ago
Vacancies:
1 Vacancy
Job Summary
About Chatters
At Chatters were redefining the retail experience by blending tradition with technology. With a growing network of salons and an expanding e-commerce presence we understand that our success depends on reliable secure and scalable IT systems.
Were looking for a Senior Systems Administrator reporting to the Director of ERP &Systemsto play a key role in strengthening and modernizing our technology infrastructure while driving innovation across our retail and digital channels. Youll join a collaborative team shaping Chatters digital future ensuring our systems are stable secure and ready to support continued growth.
Location: Alberta (Remote) or Ontario (In office 3x per week)
Position Summary
The Senior Systems Administrator is responsible for designing maintaining and optimizing Chatters hybrid (on-premise and cloud) IT infrastructure. This includes managing servers networks security systems and business applications that power both our retail locations and corporate operations.
The ideal candidate brings deep technical expertise a proactive approach to systems management and the ability to balance hands-on troubleshooting with long-term infrastructure planning. Youll ensure high system reliability implement modern cloud and security practices and mentor junior team members as we advance Chatters IT roadmap.
What Youll Do
Infrastructure Management & Operations
Administer monitor and maintain core IT infrastructure including servers networks storage and cloud environments (Azure).
Manage and optimize Active Directory Group Policy Microsoft 365 and Exchange Online.
Manage and optimize Intune Apple Business Manager Meraki MDM and Rogers/Shaw/Bell VOIP portals.
Oversee virtualization platforms (VMware Hyper-V) and ensure performance through monitoring patch management and capacity planning.
Support cybersecurity initiatives including firewalls VPNs endpoint protection vulnerability management and PCI DSS compliance.
Maintain and enhance backup disaster recovery and business continuity strategies.
Troubleshoot and resolve complex technical issues providing timely escalation and communication to stakeholders.
Collaboration & Project Support
Partner with cross-functional teams including Retail Operations E-Commerce and Finance to align infrastructure solutions with business objectives.
Participate in infrastructure projects and deployments including store rollouts system migrations and technology refreshes.
Develop and maintain technical documentation including system configurations architecture diagrams and SOPs.
Automate recurring administrative tasks and infrastructure deployments to increase operational efficiency (PowerShell Azure Automation etc.).
Leadership & Continuous Improvement
Mentor junior IT staff providing technical guidance and supporting skill development.
Collaborate with the Director on strategic IT initiatives including cloud transformation identity management and network modernization.
Stay current with emerging technologies and best practices making recommendations for continuous improvement.
Participate in the IT teams on-call rotation and respond to critical incidents as required.
Who You Are
Strong technical foundation across Microsoft Azure Active Directory Windows Server and hybrid cloud environments.
Cisco Meraki and FortiGate networking experience required.
Experience with integrations between ERP WMS POS Accounting and HR systems.
Skilled in virtualization network architecture and security best practices.
Familiar with Business Central Power BI and other tools within the Microsoft ecosystem.
Understanding of ITIL principles (incident change and problem management).
Hands-on experience with automation and scripting (PowerShell) and infrastructure monitoring.
Proven ability to support multi-location retail environments including POS systems and store connectivity.
57 years of progressive experience in systems administration or infrastructure management.
Post-secondary education in Computer Science Information Systems or equivalent experience.
Certifications such as Microsoft Certified: Azure Administrator VMware Certified Professional CompTIA Security or ITIL v4 Foundation are strong assets.
Strong analytical troubleshooting and problem-solving abilities.
Excellent communication collaboration and organizational skills.
Why Youll Love Working with Us
Impactful Work: Help shape Chatters IT infrastructure and support innovation across retail and e-commerce channels.
Growth & Development: Work alongside a skilled team with opportunities for professional learning mentorship and advancement.
Collaborative Culture: Be part of an inclusive forward-thinking technology team driving transformation.
Competitive Perks: Comprehensive compensation package RRSP employer contributions and exclusive discounts on Chatters products and services.
How to Apply
Ready to join our community Submit your online application today!
Visit us at .
Chatters prioritizes diversity equity and inclusion because we know it makes our company a better place to work and shop. We are committed to creating accessible environments for our team members candidates and customers.
Requests for accommodation due to a disability (visible or invisible temporary or permanent) can be made at any stage of the application or employment process. We encourage candidates to share their accommodation needs so we can provide equitable opportunities.
Required Experience:
Senior IC
Key Skills
- Computer Science
- Active Directory
- Computer information Technology
- PowerShell
- OS
- Windows
- Database
- SCCM
- Linux
- SAN
- Troubleshoot
- Backup
- Setup
- Technical Support
- UNIX
About Company
Chatters Hair Salon is Canada's #1 destination for hair services and professional hair products both in-store and online.
