Director of Business Operations Boltline

Kent, WA - USA

Monthly Salary: $ 124400 - 186500

Posted on: 16 days ago

Vacancies: 1 Vacancy

Job Summary

At Stoke we believe that a thriving space economy leads to a vibrant sustainable and equitable future here on Earth. That is why we are building our fully and rapidly reusable vehicle Nova. It is designed to fly daily and solve the core challenges of space transportation it reduces cost increases availability and enhances reliability. By radically lowering the cost and increasing the cadence of launch were able to create a truly scalable space industry.

Our team is mission-driven collaborative and empowered with ownership of their work. If you want to work with some of the most dedicated and talented people on Earth come join us.

Description

Boltline is a cloud platform built by rocket scientists for world-class hardware engineering teams delivering real-time inventory tracking parts/process traceability and ITAR-compliant workflows. Were scaling fast to empower aerospace robotics and advanced manufacturing leaders to ditch three-letter acronyms and build better faster. Join our lean mission-driven team in Seattle to shape the future of hardware innovation.

Responsibilities

Operational Leadership: Design and implement lightweight processes to align sales product/engineering and customer success ensuring clarity on priorities and SaaS metrics (e.g. growth targets deal velocity). Great businesses are built on flawless consistent execution of core business processes. This is a primary responsibility of the Director of Business Operations
Data & Insights: Build maintain and analyze dashboards to track SaaS KPIs (e.g. pipeline health release cycle efficiency) and eliminate data speculation for decision-making
Cross-Functional Catalyst: Drive seamless communication across sales product/engineering and customer success orchestrating quarterly business reviews strategic planning and company-wide alignment to shape Boltlines strategy and roadmap through impactful meetings QBRs and org-wide communications
Leadership Support and Leverage: Manage special projects prepare investor/board materials handle ad-hoc tasks and decide where leaders spendtime (e.g. internal/external meetings travel and key engagements) to free them for strategy fundraising and client interactions
Stakeholder Network Building: Develop relationships across the organization and externally to enable efficient execution influencing without authority and quick resolution of issues
Business Priorities Drive: Coordinate and follow through on key initiatives serving as a listening board ideas generator and juggler of urgent last-minute tasks while pivoting as needed
Team Scalability: Lay the foundation for ops growth potentially leading a small team on internal programs external engagements and thought leadership efforts

Qualifications

3-8 years experience in operations analytics or strategy roles at a tech startup ideally in B2B SaaS or hardware-related industries (e.g. manufacturing aerospace robotics)
Bachelors or masters in business administration or engineering or an equivalent combination of education and experience
Proven success in building processes dashboards and driving cross-functional alignment through influencing and relationship-building
Strong strategic thinking planning and organizational skills to manage executive time priorities and business understanding for decision-making
Exceptional communication and interpersonal skills for crafting comms running meetings/QBRs and serving as the go-to for operations alignment and projects
Comfort with 20% travel for team offsites or industry events plus flexibility to handle ambiguity multitasking and last-minute pivots in a fast-paced environment

Preferred Qualifications

Exceptional ability to simplify complex operational challenges into actionable plans while building trust and powerful relationships across the company
Passion for improving the success of Boltline customers and our mission of streamlining hardware innovation by killing legacy PLM/MES/ERP/WMS systems
Data-driven mindset with strong analytical and strategic skills including experience with tools like Hubspot Sales Tools Linear Stripe PowerBI Excel Subscription Management Tools etc.
High adaptability efficiency and effectiveness in juggling tasks with a versatile approach that provides visibility into the entire business
A network of professionals within innovative hardware ecosystems such as aerospace or manufacturing communities and a proactive scrappy mindset for tech startup success
Direct ops experience at B2B SaaS company ideally hardware-adjacent (aerospace/robotics) or management consulting at McKinsey Bain BCG or a similar firm focusing on tech/SaaS/hardware strategy and ops
Track record of applying consulting frameworks to execution (e.g. process optimization alignment)

Benefits

Equity We know that our employees are the reason we succeed. To give everyone a stake in our future we are pleased to offer equity in the form of stock options to all regular full-time employees.
Comprehensive benefits program including subsidized medical dental and vision insurance
Company-paid life and disability insurance
401(k) plan with employer match
4 weeks Paid Time Off
Holidays 10 days (including an end-of-year closure)
Paid Family/Parental Leave
On-site gym or monthly wellness stipend (depending on location)
Dog friendly offices!

Compensation

Target Levels:

Level 1 Range: $95100 - $116300
Level 2 Range: $105700 - $143000
Level 3 Range: $124400 - $186500

Our job posts are intentionally written to attract a wide variety of experience levels and we make decisions about the right fit on a per-candidate basis.

Your actual level and base salary will be decided based on your specific experience and skill level.

ITAR Requirements

To conform to U.S. Government space technology export regulations including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen lawful permanent resident of the U.S. protected individual as defined by 8 U.S.C. 1324b(a)(3) or eligible to obtain the required authorizations from the U.S. Department of State.

Equal Opportunity

The Company is an Equal Opportunity Employer including with respect to disability and veteran status. It is committed to compliance with all equal opportunity laws including the Immigration and Nationality Act (INA) and Title VII. It does not discriminate on the basis of nationality race citizenship immigration status or any other protected class when it comes to employment practices including hiring.

Employment at the Company is contingent upon satisfactory completion of reference and background checks and on your ability to prove your identity and authorization to work in the U.S. for the Company. Employees must comply with the United States Citizenship and Immigration Services employment verification requirements and therefore they must complete an Employment Eligibility Verification Form I-9 at the start of employment and re-verify authorization to work periodically.

Separate from this I-9 process this position entails access to certain technology and technical data that is restricted under U.S. export control laws and regulations. Employment or continued employment may be conditioned on your legal authorization to work with or have access to export control materials as necessary to perform your job.

E-Verify

Stoke Space uses E-Verify to confirm the identity and employment eligibility of all new hires.

Required Experience:

Director