Operations Manager Commercial Term Lending (AVP)
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30-10-2025
Vacancies:
1 Vacancy
Department:
Job Summary
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging environment
As the Operations Manager within the Commercial Term Lending group you will lead a high-performing team of loan coordinators through coaching mentoring and training. You will promote quality standards exemplify the firms core values and advise business partners on strategic decisions and change initiatives. Your focus will be on implementing efficient processes strengthening controls and building strong relationships to reduce cycle times and support continuous improvement. Additionally you will oversee the rollout of control initiatives and provide expert guidance on workflow file quality and policy compliance.
Job responsibilities:
- Develop and lead a high performing team of loan coordinators through coaching mentoring employee engagement real-time feedback and training.
- Drive excellent quality metrics and set the example for how we do business according to firms core values.
- Advise and influence Business Partners on key business decisions and major change initiatives.
- Lead and/or participate in projects and initiatives to drive the department and business forward.
- Implement and carry out processes and procedures with an eye for operational and cost efficiency.
- Build relationships with all CTL business partners in an effort to reduce cycle time strengthen controls and remain focused on continuous pursuit of operational improvement.
- Support the rollout of control initiatives.
- Act as subject matter expert on workflow prioritization file quality entity documentation policies and procedures.
Required qualifications capabilities and skills:
- Minimum of 3 years of multifamily and commercial lending operations experience
- Minimum of 1 year of direct supervisory experience in loan operations or related financial services including team performance and development
- Proven experience managing teams including people development workload balancing conflict resolution and performance management
- Demonstrated ability to proactively manage and prioritize daily functions exercising sound judgment in a fast-paced changing environment
- Strong understanding of Commercial Term Lending (Commercial Real Estate) products and processes
- In-depth knowledge of entity documentation including LLCs Partnerships Trusts and Corporations
- Experience training new employees and providing real-time feedback
- Solid knowledge of government regulations related to residential and commercial lending
- Track record of delivering outstanding quality results
- Experience serving as a business subject matter expert on projects
- Excellent communication interpersonal decision-making and collaboration skills with proficiency in Excel Word Outlook and Access
Required Experience:
Manager
Key Skills
- Presentation Skills
- Risk Management
- Financial Services
- IFRS
- Banking
- Pricing
- Analysis Skills
- Securities Law
- Investment Banking
- Relationship Management
- Strategic Planning
- Leadership Experience
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
