Door Attendant Hilton San Francisco Union Square
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
14 days ago
Vacancies:
1 Vacancy
Job Summary
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Come join the team at the Hilton San Francisco Union Square located in the heart of Downtown San Francisco! Just two blocks away you will have direct access to the Muni and BART. Here you will enjoy free meal on shift. We know that youll love being a part of the Hilton team!
The team is currently seeking a Door Attendant who is friendly and welcoming creating a positive first impression for every guest. The ideal candidate will have a guest-focused mindset with the ability to anticipate guest needs and provide prompt helpful assistance.
The ideal candidate for this role will also possess:
- The ability to work a full shift (8 hours) walking/standing with or without reasonable accommodations.
- The ability to bend stoop walk and lift/push/pull up to 100 lbs.
- The ability to work a flexible schedule that includes Early AM PM weekends and holidays.
- The ability to effectively communicate with English language-speaking guests.
- A minimum of 6 months Customer Service Experience.
Shift Pattern: Full-Time
Hourly Wage: $23.11 (Probationary Rate) $30.81 (Full Rate After 90 Days)
What will I be doing
As a Doorperson you would be responsible for greeting arriving and departing guests and directing entry traffic in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Greet arriving and departing guests direct traffic at the main entrance and offer luggage assistance to guests
- Read luggage tags and provide claim tickets for accurate delivery of guest items
- Retrieve move place and store guest items including but not limited to packages luggage and boxes from vehicles and the luggage storage area
- Arrange guest transportation (i.e. taxi cabs) as needed
- Respond to guest inquiries and requests and resolve guest issue in a timely friendly and efficient manner
Key Skills
- Customer Service
- Hospital Experience
- Hotel Experience
- Taleo
- Hospitality Experience
- Basic Math
- Laundry
- Cleaning Experience
- Computer Literacy
- Guest Services
- Cash Handling
- Commercial Cleaning
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
