Bilingual Receptionist
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Job Location:
Columbia, IN - USA
Hourly Salary:
$ 16 - 19
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About The Jeffcoat Firm
At The Jeffcoat Firm we are dedicated to serving everyday people in crisis. Led by CEO Michael Jeffcoat our mission is to deliver exceptional legal services across South Carolina with integrity compassion and excellence. Our team is composed of ambitious resilient and self-motivated professionals who take pride in providing outstanding care to our clients and fostering a supportive work environment.
Position Overview
As a Receptionist at The Jeffcoat Firm you will serve as the first point of contact for clients and visitors providing exceptional administrative support and customer service. This role offers a dynamic work environment with diverse responsibilities ideal for someone who thrives in a fast-paced setting and enjoys engaging with people. Bilingual skills are required to effectively assist our diverse client base.
Key Responsibilities:
Answer and direct incoming calls promptly professionally and accurately utilizing Zoom soft phone systems.
Greet clients and visitors warmly ensuring a positive experience.
Assist with client intake processes by following scripts and clearly explaining our firms unique services.
Differentiate and manage calls from third parties such as insurance adjusters vendors and solicitors.
Manage scheduling of conference rooms and coordinate appointments for attorneys and staff.
Handle administrative duties including sorting and distributing mail deliveries and packages; filing; and supporting team members with various tasks.
Track and maintain office supplies inventory placing orders as needed.
Monitor and report on daily weekly and monthly client engagement and firm goals.
Maintain strict confidentiality of client information and firm operations.
Support special projects and perform additional administrative duties as assigned.
Promote a welcoming and professional environment for clients and staff alike.
Disclaimer:
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Qualifications and Skills:
High School Diploma or GED required; additional education or certifications preferred.
Minimum of 1 year of administrative and customer service experience.
Bilingual proficiency in English and Spanish (or other relevant languages) is required.
Excellent verbal and written communication skills in both languages.
Strong organizational skills and attention to detail.
Exceptional time management and prioritization abilities.
Ability to maintain confidentiality and handle sensitive information with integrity.
Proficiency with office technology including Zoom Microsoft Office Suite and office management software.
Adaptability to evolving technology and processes.
Empathy patience and a professional demeanor when interacting with clients and colleagues.
Why Join Us:
- Competitive Compensation: $16-$19 per hour based on experience.
- Work-Life Balance: Limited overtime with a maximum of 5 hours per week.
- Comprehensive Benefits: Medical dental vision 401(k) with employer contribution parental leave.
- Paid Time Off & Holidays: Generous vacation policy plus 12 paid holidays annually.
- Community & Giving Back: Paid Volunteer Time Off to support causes youre passionate about.
- Growth Opportunities: Supportive leadership transparent communication and ongoing training to advance your career.
Additional Requirements:
- Hours: 8:30 AM 5:30 PM Monday through Friday
- Location: In-office Columbia SC
Our Commitment to Diversity & Inclusion
The Jeffcoat Firm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration regardless of race color religion sex sexual orientation gender identity age national origin disability or veteran status.
Application Support:
If you are unable to apply online due to a disability please contact Talent Acquisition at
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
South Carolina's personal injury & car accident attorney. Get the compensation you deserve. Contact our law firm for a free consultation.
