Health Transport Coordinator

Hato Hone St John

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profile Job Location:

Auckland - New Zealand

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

He aha te tūranga - About the role:

As a Health Transport Coordinator you will be responsible for liaising with clinical and operations staff from Te Whata Ora and other healthcare providers to plan and coordinate the safe and efficient transfer of patients clinical staff and equipment between facilities or air ambulances.

We are looking for a customer service superstar to join our team as a Health Transport Coordinator covering a fixed-term position starting as soon as possible and finishing November 2026. This role works a day/day/night/night then 4 days off roster that consists of 12-hour shifts totaling an average of 42 hours per week. This role will be based at our Ambulance Communications Centre at 2 Harrison Road Mount Wellington.


Qualifications :

Ko wai koe - About you:

To be successful in this role you will have: 

  • Strong customer service and problem-solving skills
  • Be patient with the ability to prioritise and make decisions within policy and procedure
  • Ability to work rostered shifts - evening/night/weekend shifts included
  • Proficient verbal and written communication skills
  • Ability to multi-task in a Windows operating environment
  • A minimum typing speed of 40 wpm with high accuracy
  • Good team player who has a willingness to contribute
  • Demonstrated behaviours that align with St Johns core values - Do the right thing Side by side Straight up Make it better Open minds

Additional Information :

Me pēhea te tuku tono - How to apply

Click Im interested before applications close on Thursday 6 November 2025.

For more information please contact Melanie Johnson - Recruitment Advisor at or atx 8722 for a confidential discussion

At Hato Hone St John we embrace diversity welcoming everyone to bring their authentic selves to work. We value unique perspectives fostering inclusivity to better serve our communities and were committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou te whānau o Hato Hone St John ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa kia hanga tētahi āhuru mōwai mā tatou kia mahi haumaru ai.

If you need accommodations for accessibility please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesnt match the job description perfectly. If youre excited and think you have what it takes we want to hear from you! Even if your experience doesnt align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.


Remote Work :

No


Employment Type :

Full-time

He aha te tūranga - About the role:As a Health Transport Coordinator you will be responsible for liaising with clinical and operations staff from Te Whata Ora and other healthcare providers to plan and coordinate the safe and efficient transfer of patients clinical staff and equipment between facili...
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Key Skills

  • EMR Systems
  • Employee Relations
  • Typing
  • Patient Care
  • Clerical Experience
  • HIPAA
  • Computer Skills
  • EMT Experience
  • Medical Terminology
  • Transcription
  • Epic
  • Phone Etiquette

About Company

Ko wai mātou - About us:Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supp ... View more

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