Member Services Administrator

About Victoria Real Estate Board

The Victoria Real Estate Board (VREB) is an association of approximately 1600 REALTORS who work and live in the communities of Greater Victoria and the Southern Gulf Islands. The Board provides its members with the tools and education they need to provide the best possible service to their clients.

Member Services Administrator you will...

• Provide support to VREB members via phone email and in-person interactions.
• Assist with all queries related to Board services and activities.
• Verify and process all new membership and affiliate requests (members firms brokerage staff contract for service unlicensed assistants etc.)
• Process listings sales and changes in the MLS system.
• Ensure compliance of listings with VREB regulations policies and procedures.
• Provide explanation of regulations policies and procedures to members by responding to various verbal and written inquiries.
• Administer the new member orientation program including participation in the delivery of sessions.
• Issue supplies to members troubleshoot technical issues prepare reports assist with inventory reconciliation.
• Update and maintain departmental procedures.
• Participate in audit and administrative reviews to ensure accuracy of records.
• Maintain confidentiality of information and use discretion when addressing sensitive issues.
• Be responsible for general office administration duties.

You have...

• Completed related or relevant post-secondary education in business administration or a related field. (An equivalent combination of education training and experience may be considered.)
• A service-oriented solutions-based mindset.
• Experience with data entry using Excel CRM or similar.
• Detailed orientated and a high degree of accuracy.
• An ability to organize manage priorities and meet deadlines.
• Strong communication editing and proof-reading skills.
• Experience working in a regulatory legal or policy and procedure-enforced environment.
• Experience working in a dynamic environment delivering quality customer service experience.
• Knowledge of or an interest in learning more about the real estate industry.

Interested Polish up your resume and fill out an application on Smart Savvys job board today!

About Smart Savvy Associates

Smart Savvy Associates is a recruitment agency that specializes in connecting companies across Western Canada with marketing communications and creative professionals they need from coordinators to C-suite. Based in Vancouver BC this team of marketers-turned-recruiters have an in-depth understanding of what it takes to find and hire best-in-class talent.

Every application is reviewed and each interview is conducted by a Smart Savvy team member. When it comes to recruitment our motto is: Only humans. No bots.

Diverse teams drive stronger results. Were committed to equitable inclusive recruitment practices both in how we work and in how we support our clients. We actively seek out talent from all backgrounds and encourage candidates from underrepresented groups to apply.

Together with our clients we build workplaces where everyone can thrive.