American Girl Sr. Retail Operations Coordinator (Full-Time Benefitted)

The Opportunity: The position is for a Sr Retail Operations Coordinator in American Girl Corporate Retail reporting to the Director of Retail Operations. It is an hourly position with proficiencies in Windows Excel PowerPoint and Word strong communication skills professionalism confidentiality and the ability to manage multiple projects independently. Financial and budgeting acumen is key to success in this role. As well as clear communication problem-solving time management the ability to work independently strong interpersonal skills to build relationships across teams and vendors and excellent organizational skills to support financial execution and cross-functional collaboration.  

What Your Impact Will Be: 

• Organize and create yearly POs for all retail locations validating account strings to appropriate cost centers
• Communicating with vendors about POs and company terms
• Manage vendors directly coordinating invoices payments account set ups and schedules on an as needed basis
• Responsible to resolve invoice issues/conflicts
• Serve as a Coupa superuser training new staff members and responding to questions
• Complete and review monthly reporting verify missing invoices and submit any necessary accruals
• Completes capital request forms for retail and validates in service date to determine when we should start depreciating the assets. Managing all POs and paperwork aligned to each project.
• Direct POC for vendors status questions regarding POs and payment status

Other Responsibilities:

• Coordinate with store leadership sharing operational policies updates and procedural changes.
• Resolve escalated situations and ensure high level root causes are addressed
• Support compliance with company policies health and safety standards and legal regulations.
• Maintain all permits and licenses for the Retail division working closely with stores tax teams legal and financial teams
• MWs as needed to support stores and ordering other supplies as needed within Operations and experiences
• Move the Operations department forward through communication of the vision and standards by executing the following tasks: Updating/Creating Best Practices scheduling meetings managing agendas/notes completing trainings updating Teams and performing any Mattel environmental requests

Qualifications :

What Were Looking For:

• Proficiency with Microsoft applications
• Excellent communication skills including strong interpersonal and telephone skills
• High level of professionalism time management skills in managing projects with varying deadlines problem solving and overall organizational skills
• Ability to maintain confidentiality of sensitive matters and information
• Ability to work independently take initiative demonstrate a sense of urgency and juggle several projects/responsibilities at the same time
• Strong financial acumen to manage projects and budgets

*The pay range is indicative of projected hiring range however base pay will be determined based on a candidates work location skills and experience. Mattel offers competitive total pay programs comprehensive benefits and resources to help empower a culture where every employee can reach their full potential.

Additional Information :

Dont meet every single requirement At Mattel we are dedicated to an inclusive workplace and a culture of belonging. If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattels Talent Community and start receiving exciting updates about our company our employees and our culture. Also interested in signing up for job alerts Do so here!

How We Work:
American Girl is subsidiary of Mattel a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:
American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel Inc. (NASDAQ:MAT ) a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands including Barbie Hot Wheels Fisher-Price American Girl Thomas & Friends UNO Masters of the Universe Matchbox Monster High MEGA and Polly Pocket as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys content consumer products digital and live experiences. Our products are sold in collaboration with the worlds leading retail and ecommerce companies. Since its founding in 1945 Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattels award-winning workplace culture has been recognized by Forbes Fast Company Newsweek Great Place to Work TIME and more.

Visit us at  is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers and all applicants will receive consideration for employment without regard to race ethnicity color national origin religion sex gender gender identity or expression sexual orientation veteran and protected veteran status disability status and or any other basis protected by applicable federal state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy

Remote Work :

No

Employment Type :

Full-time