Dental Front Office Assistant

At DCOF our team is the heart of the personalized high-quality care we provide. We pride ourselves on creating a warm compassionate environment where patients of all ages feel comfortable valued and confident in their dental care. Staff members build lasting relationships with families ensuring a positive experience across generations.

We are seeking motivated skilled professionals who want to join a collaborative growth-oriented workplace. Team members have the opportunity to work with advanced technology support patients in achieving optimal oral health and contribute to a culture that values excellence compassion and professional development.

Working here means being part of a practice where your expertise is appreciated your contributions make a real impact and your growth is encouragedwhether in clinical roles administration or patient support.

Learn more about us at:

Our dental front office associates are the heart of our practice they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team you will have: 

• Work Life Balance (Mon-Thurs 7:30AM-5PM)

• 3 Weeks Paid Time Off & 8 Paid Holidays 

• Paid Parental Leave 

• Medical/Vision/Dental Benefits 

• 401k Match 

• Professional Growth and Career Advancement Opportunities 

Key Responsibilities 

• Build and maintain productive schedules for our doctors and hygienists 

• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients 

• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing 

• Coordinate financial agreements and consent forms for the patients financial responsibility of dental treatment  

• Assist patients with understanding their treatment plan and increase dental case acceptance  

• Assist with patient check-in registration and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices   

• Ensure efficient office operations including distribution/response to mail scheduling answering and returning of phone calls responding to patient billing inquiries and direction of workflow as necessary 

Compensation: $20-23/hr

Qualifications: 

• Customer service experience 

• Dental office experienced (preferred) 

Additional Information: 

We provideequal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. 

Working Environment & Physical Requirements  

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. 

Remote Work :

No

Employment Type :

Full-time