Office Assistant IV

Ventura County

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profile Job Location:

Ventura, CA - USA

profile Yearly Salary: $ 44687 - 62494
Posted on: 30-10-2025
Vacancies: 1 Vacancy

Job Summary

Description


The County of Ventura offers an attractive compensation and benefits package that includes:

  • Merit Increases New employees are eligible for an initial 5% merit increase within the pay range upon completion of at least 1040 hours (approximately 6 months) assuming work meets satisfactory standards. Subsequent merit increases within the pay range will be upon completion of each additional 2080 hours (approximately one year) from the initial merit increase.
  • Educational Incentive -An educational incentive of 2.5% for completion of an associates degree 3.5% for completion of a bachelors degree OR 5% for completion of a graduate degree.
  • Bilingual Incentive Based on agency needproficiency levels by exam are $.69 per hour (Level I) $1.00 per hour (Level II) or $1.32 per hour (Level III).
  • Flexible Workweek We support work life balance by offering compressed work (e.g. 9/80 workweek) schedules for most positions subject to organizational needs and satisfactory performance.
  • Vacation Accrual New regular full-time employees shall accrue approximately 14 days of vacation a year for the first 10400 hours or 5 years of service; vacation accruals increase atand 20 years of service topping out at 26 days a year and 400 hours of vacation hours banked.
  • Vacation Redemption After 14560 hours of continuous County service (approximately 7 years) an employee may elect to cash in or redeem up to 80 hours of vacation accrued in the same year after using 80 hours of vacation in the preceding 12 months.
  • Sick Leave - Full time regular employees accrue 3.08 hours of sick leave per bi-weekly pay period with an advance at hire of 40.04 hours which will be balanced at the completion of 13 bi-weekly pay periods.
  • Deferred Compensation - Eligible to participate in the Countys 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3.00% match on your 401(k) contributions.
  • Health PlansFull time employees are given a flexible credit allowance of up to $25558 annually to offset the purchase of medical dental and/or vision insurance for you and your dependents.
    • Employee only - $509 per biweekly pay period
    • Employee plus one dependent - $779 per biweekly pay period
    • Employee plus family - $983 per biweekly pay period
  • Flexible Spending Accounts-Pre-tax benefit towards eligible medical dental and vision care and/or dependent care expenses.
  • Pension Plan-Participation in the Countys defined pension plan which has reciprocity with CalPERS.
  • Holidays- 12 paid days per year which includes a scheduled floating holiday.
  • Additional Benefits -Tuition Reimbursement Disability Plans Employee Assistance Program Life Insurance Wellness Program.

OUR COUNTY AND COMMUNITY
Ventura County is located on Californias Gold Coast approximately 35 miles northwest of Los Angeles and 20 miles southeast of Santa Barbara. The County includes 42 miles of coastline which is home to the following cities and points of interest: Camarillo Fillmore Moorpark Ojai Oxnard Port Hueneme Santa Paula Simi Valley Thousand Oaks and Ventura as well as national protected areas such as parts of the Angeles National Forest Channel Islands National Park and the Santa Monica Mountains National Recreation Area. Ventura Countys beauty and weather combined with a wonderful quality of life are among the many reasons our residents choose to call Ventura County home.

The County of Ventura employs nearly 10000 staff members who serve Ventura County residents all of whom have unique experiences and perspectives. Each of us has a responsibility to support diversity equity inclusion and belonging in the workplace and in our communities. Our County is proud to have a diverse workforce and providing a respectful and inclusive workplace is a priority and aligns with the Countys values.

AGENCY/DEPARTMENT: Various departments

THE POSITION
Office Assistant IV underdirection performs a variety of clerical duties in support of an operation office or program. Support activities may include public service records maintenance document production and/or case management/processing.

Office Assistant IV is the advanced journey/lead level classification in this job series. Office Assistant IVs perform support duties requiring interpretation of rules and regulations and assessment of individual circumstances to determine appropriate course of action(s); and may serve as lead worker over office operations or satellite offices involving multiple bargaining units. Many Office Assistant IVs work as a mentor/lead for a unit of workers that may be comprised of a variety of people representing a diversity in culture race ethnicity age gender gender identity sexual orientation nationality country of origin faith systems ableism and other characteristics. Office Assistant IVs must be able to apply a genuine understanding and sensitivity throughout their leadership role.

IDEAL CANDIDATE
Ideal candidates are detail-oriented professionals with excellent organizational time management problem solving interpersonal and communication skills and display initiative and adaptability to shifting priorities. Ideal candidates are computer literate with intermediate Microsoft Word and Excel skills. Additionally ideal candidates willhave the ability to independently perform a variety of clerical functions using department policies and procedures.

Office Assistant IVs are represented by the Service Employees International Union (SEIU) and are eligible for overtime compensation.

Examples Of Duties

Duties may include but are not limited to the following:

  • Types a variety of documents in draft and final form such as correspondence standard forms charts proposals specifications and reports from written recorded printed sources and/or verbal instructions; proofreads typed materials for correct grammar spelling and punctuation.
  • Prepares validates processes and/or checks a variety of documents such as personnel/payroll records employment applications requisitions invoices etc. for completeness accuracy and submission standards.
  • Receives members of the public and answers phone calls; determines how incoming calls should be routed; directs people to appropriate offices or to proper information sources; answers routine questions; explains routing procedures processes or departmental activities; schedules appointments trainings or examinations; obtains routine factual information to create or update files; provides assistance in the completion of forms. May assist with new hire process including onboarding.
  • Sorts and/or files materials such as correspondence contract documents and various employment information; maintains files; conducts systematic search for misplaced materials; maintains cross-reference files or indices; purges filing systems as necessary.
  • Compiles routine reports and records by extracting and/or tabulating information from a variety of sources such as electronic and paper files correspondence meeting notes logs previous reports and/or verbal instruction.
  • Researches reference materials to respond to customer or management inquiries.
  • Operates a variety of office equipment such as personal computers scanners exam-scoring equipment and copiers to enter update and extract information and to produce routine reports correspondence or forms.
  • May train or orient new workers in unit or department; may distribute and assign work; may establish work sequences and procedures for others; may design/draft changes to improve workflow; may assist supervisor in hiring/disciplining/evaluating others and determining work unit priorities by making suggestions and recommendations; may prepare work performance evaluations.
  • May coordinate clerical work units engaged in general or specialized clerical functions such as record/application processing reception and file maintenance; may assist in budgeting inventory/expenditure control and purchasing review processes for assigned work unit.
  • Performs other related duties as required.

Typical Qualifications

These are entrance requirements to the examination process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION TRAINING AND EXPERIENCE:

Progressively responsible clerical experience which has led to the acquisition of the required knowledge skills and abilities. The required knowledge skills and abilities can be obtained by any combination of education training and experience equivalent to four (4) years of increasingly/progressively responsible clerical experience.

An example of possession of the requisite KSAs could typically be demonstrated by:

Possession of a Bachelors degree in a related field

OR

Possession of an Associates degree in a related field and two (2) years of increasingly/progressively responsible clerical experience;

OR

Four (4) years of increasingly/progressively responsible clerical experience.


NECESSARY SPECIAL REQUIREMENTS:

Depending on the assignment any one or combination of the following may be required:

  • Some positions may require bilingual skills.
  • Some positions may entail typing and a typing certificate will be required at the time of interview.
WORKING CONDITIONS
Worksite reassignments may occur due to changes in facilities or other operational requirements within the business.
COUNTY EMPLOYEES AS DISASTER SERVICE WORKERS
When a disaster strikes of natural or manmade origin Ventura County employees may be called upon to provide service to the community by assisting in emergency response efforts. This may require employees to work in other locations different hours and out of class. At the time of hire all County employees will be required to sign an Oath or Affirmation of Allegiance for Disaster Service Workers and Public Employees (Sections 3102 and 3103 Government Code of California).
DESIRED
  • Excellent organizational time management interpersonal and communication skills.
  • Intermediate skills with Microsoft Word and Excel.
JOB COMPETENCIES
  1. Adaptability & Flexibility Responding positively to change and fluidly modifying behavior as the situation requires
  1. Communication Respectfully delivering pertinent truthful and timely information and comprehending information delivered by others
  1. Customer Service Ensuring consistent responsive and superior delivery of services to internal and external stakeholders
  1. Professional Integrity & Ethics Demonstrating high standards of conduct and consistently adhering to sound moral principles
  1. Team Orientation Embracing a spirit of collaboration and a commitment to cooperating with others to achieve shared goals
  1. Change Management Leading guiding and encouraging successful institutional evolution and helping others adapt to innovations and modified work practices
  1. Engagement & Inclusion Involving coworkers teams and outside partners for input contribution coordination and shared responsibility
  1. Leadership Establishing shared goals values and principles and strategically guiding others
  1. Attention to Detail Accomplishing tasks thoroughly with concern for all elements involved however small
  1. Critical Thinking & Problem Solving Analyzing and evaluating information problems and options with logic and good judgment
  1. Information Sharing Proactively communicating facts and data in comprehensible forms to appropriate audiences
  1. Reading Comprehension Understanding analyzing and applying written information
  2. Relationship Building Developing and maintaining stable mutually beneficial networks of cooperation among clients coworkers vendors and other organizations

Recruitment Process

FINAL FILING DATE: Applications must be received by County of Ventura Human Resources in Ventura California no later than 5:00 p.m. on Monday November 10 2025.

To apply online please refer to our web site at If you prefer to fill out a paper application form please call for application materials and submit them to County of Ventura Human Resources 800 South Victoria Avenue L-1970 Ventura CA 93009.

Applications must provide sufficient information under the Education/Work Experience portion of the application and supplemental questionnaire to thoroughly and accurately demonstrate your qualifications in order to determine eligibility. A resume may be attached to supplement your responses in the above sections; however it may not be substituted in lieu of the application.

Information for Transfer Candidates:If presently permanently employed in another merit or civil service public agency/entity in the same or substantively similar position as is advertised and if appointed to that position by successful performance in a merit or civil service style examination then appointment by Lateral Transfer may be possible. If interested please click
here for additional information.

Note: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however it/they may not be submitted in lieu of the application.

SUPPLEMENTAL QUESTIONNAIRE - qualifying: All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the exam process to assist in determining qualifications for the position. Failure to complete and submit the questionnaire may result in removal of the application from further consideration.

APPLICATION EVALUATION - qualifying: All applications will be reviewed to determine whether the stated requirements are met. Applicants meeting the stated requirements will be invited to continue to the next step in the examination process.

WRITTENEXAMINATION - 100%: An un-proctored internet-based job-related written examination will be conducted to evaluate participating candidates knowledge of charts and tables office practices and filing reading comprehension mathematics proofreading and leadership skills. Candidates must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

ELIGIBLE LIST: Candidates successfully completing the examination process may be placed on an eligible list for a period ofone (1) year. The eligible list established from this recruitment may be used to fill present and future Regular Temporary Fixed-Term Intermittent and Extra-help vacancies throughout the County.

SELECTION INTERVIEW:When a position becomes available applicants are referred to the employing department for interviews beginning with the highest scoring applicants moving down the list from the top until the available positions are filled.

BACKGROUND INVESTIGATION: A thorough pre-employment post offer background investigation which may include inquiry into past employment education criminal background information and driving record is required for this position.

EQUAL EMPLOYMENT OPPORTUNITY: The County of Ventura is an equal opportunity employer to all regardless of age ancestry color disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.

It is an objective of the County of Ventura to achieve a drug-free workplace. Any applicant for county employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State the rules governing Civil Service and the special trust placed in public servants.

CONTACT INFORMATION:For further information about this recruitment please contact Sarah Garcia by email at
.

DescriptionThe County of Ventura offers an attractive compensation and benefits package that includes:Merit Increases New employees are eligible for an initial 5% merit increase within the pay range upon completion of at least 1040 hours (approximately 6 months) assuming work meets satisfactory stan...
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Key Skills

  • Typing
  • Microsoft Office
  • Data Entry
  • Customer Service
  • Computer Skills
  • Microsoft Outlook
  • QuickBooks
  • Office Experience
  • 10 Key Calculator
  • Front Desk
  • Filing
  • Administrative Experience