Customer Service Representative
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Job Location:
Bayan Lepas - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
30-10-2025
Vacancies:
1 Vacancy
Job Summary
- Standard order management including expedites/pull ins/cancellation/push outs.
- Support Customers RMA & other RMA related FA support.
- Support review of account booking/backlog/billing with Sales.
- Other ad-hoc support covering free of charge sample tracking for Distis customer questionnaires & other EHS/technical matters.
- Partner with Sales to manage all Renesas communications with Distis/customers.
- Renesas contact for Distis and Sales for any other topics.
Qualifications :
- Bachelors Degree or above in any field. With a minimum of 3 years related experience in the field of Customer Operations or Support and/or Inside Sales (semiconductor field).
- Customer Service process knowledge passionate in delighting customers by rendering excellent support
- Knowledge of Order management system eg: SAP Model N Oracle.
- Fluent in English & Chinese in both oral and written Japanese language is a plus
- Must possess strong problem solving communication and interpersonal skills.
Nice to haves
- A good team player with a pleasant and positive personality.
- Detail-oriented and able to handle tasks accurately and efficiently.
- Strong interpersonal and communication skills.
- Additional language skills such as Japanese or Korean would be an added advantage to support regional customers.
- Preferably someone who can work well in a fast-paced semiconductor environment.
Additional Information :
Renesas is an embedded semiconductor solution provider driven by its Purpose To Make Our Lives Easier. As the industrys leading expert in embedded processing with unmatched quality and system-level know-how we have evolved to provide scalable and comprehensive semiconductor solutions for automotive industrial infrastructure and IoT industries based on the broadest product portfolio including High Performance Computing Embedded Processing Analog & Connectivity and Power.
With a diverse team of over 21000 professionals in more than 30 countries we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable power-efficient solutions today that help people and communities thrive tomorrow To Make Our Lives Easier.
At Renesas you can:
- Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.
- Make a real impact by developing innovative products and solutions to meet our global customers evolving needs and help make peoples lives easier safe and secure.
- Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system including the remote work option and Employee Resource Groups will help you excel from the first day.
Are you ready to own your success and make your mark
Join Renesas. Lets Shape the Future together.
Renesas Electronics is an equal opportunity and affirmative action employer committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex race religion national origin gender gender identity gender expression age sexual orientation military status veteran status or any other basis protected by law. For more information please read our Diversity & Inclusion Statement.
We have adopted a hybrid model that gives employees the ability to work remotely two days a week while ensuring that we come together as a team in the office the rest of the time. The designated in-office days are Tuesday through Thursday for innovation collaboration and continuous learning.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
