Sommelier

The position is responsible for delivering friendly and efficient wine service that meets guest dining experience expectations. The Sommelier is concerned with assisting/supporting the Head Sommelier in daily operations and duties of the outlets.

Primary Responsibilities

Delivers Friendly and Efficient Wine Service

• Offers wine options offers wine advice and takes wine orders.
• Serves wine in efficient manner (in the right condition; glassware temperature etc).
• Offers aperitif upsell wine by the glass and bottle offers after meal service.
• Greets and farewells guests in a friendly courteous manner.

Focuses on the Guest Dining Experience

• Uses guest names when its appropriate.
• Adjusts service to meet guests special requests and provides personalised service.
• Uses a friendly approach makes the guests Feel Welcome Feel Heart-warmed Feel Incredible and Belong.
• Looks for ways to upsell and add value.

Works as Part of the Food & Beverage Service Team

• Accuracy in wine order taking.
• Ensures timeliness in wine service.
• Efficiency of work in setting up the mise-en-place; picking up wine stock from store according to par stock wine cellars arrangement wine requisition according to needs.
• Cleanliness and work safety in wine and service areas.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures service standards and individual performances is aligned with ROSWYN Values.
• Contributes to the hotels Corporate Social Responsibility and sustainability efforts.

Qualifications :

Degree/Diploma or equivalent from a reputed college or university.

Up to date with the latest trends in the world of wines and passionate about story telling 

Prior experience in a similar role is a must.

Remote Work :

No

Employment Type :

Full-time