Workflow Shift Lead – Design Studio

The role

It is imperative to maintain the uninterrupted flow of work by facilitating seamless transitions between shifts prioritizing client tasks and optimizing job turnaround times. This involves making accurate estimations setting realistic deadlines and closely monitoring both current and anticipated workloads to ensure the smooth and efficient operation of our processes.

• Understanding of work profiles to ensure accurate estimates. Assign tasks to designers based on project needs skill sets and availability
• Capturing accurate information in the Workflow Tool.
• Workflow planning across the shifts -leading on handling work through Outlook in person and virtual.
• Ensuring timely and efficient handovers between shifts.
• Effective co-ordination/management of work to ensure deadlines are achievable whilst maximising team capacity and capability
• Supporting the Senior Manager with deadline-driven reports and ad-hoc reporting.
• Actively supporting the team with heavy volumes by contributing to the completion of design tasks.
• Ensuring that Best Practice guidelines are followed at all times.
• Applying relevant software knowledge when required.
• Completion of all administrative documentation in relation to workflow data and management information.
• Delivery of exceptional and professional client service.
• Leading as the first point of contact during contracted hours for client communication (queries logging projects/work monitoring the progress of projects/work).
• Ensuring all communications are efficient timely and effective between different locations.
• Working closely with the Brand Team to check brand adherence and to expand the firms portfolio of design layouts.
• Actively encourage and seek collaborative working relationships with other departments in global offices.
• Actively seek and provide efficient responses to feedback.

Qualifications :

Your experience

• Possessing a degree in business administration management or a related field with a background in adhering to corporate branding guidelines. Additionally adept at creatively coordinating and supporting the production of customized client materials as needed.
• With a minimum of 7 years in coordination or project management roles within intense and demanding design or analogous fields demonstrating resilience and efficacy under pressure.
• Exhibiting exceptional communication and multitasking abilities along with a keen eye for detail and accuracy. Possessing both critical discernment and creative acumen.
• Must have strong time management and organizational skills with the ability to multi-task and handle a heavy workload in order to be able to fulfil responsibilities within the department.
• It is essential to have a foundation in the Microsoft 365 Suite particularly in PowerPoint Word and Excel.
• Should be comfortable working in different shifts as per business needs.
• The candidate should possess strong problem-solving abilities enabling them to tackle critical issues effectively.
• Having basic knowledge of design software and tools including Adobe Creative Suite such as InDesign Photoshop and Illustrator will be an added advantage for this role. 

Additional Information :

Equal opportunities statement

At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender gender identity and expression marital or civil partnership status race colour national or ethnic origin social or economic background disability religious belief sexual orientation or age.  This applies to recruitment and selection terms and conditions of employment including pay promotion training transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity an equality of aspiration and an equality of experience to everyone who works in our firm. 

Find out more about our inclusive culture here

#LI-Hybrid

Remote Work :

No

Employment Type :

Full-time