Senior Manager, Risk & Compliance Incidents
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Job Location:
Monthly Salary:
Posted on:
14 days ago
Vacancies:
1 Vacancy
Job Summary
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.
Job Description
Get To Know Us:
SS&C Technologies is the worlds largest independent hedge fund and private equity administrator as well as the largest mutual fund transfer agency. SS&Cs unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.
Why You Will Love It Here!
Flexibility: Hybrid Work Model
Your Future: Income Protection Insurance
Work/Life Balance: FlexibleTimeOff
Your Wellbeing: Private Health Insurance discount Primary & Secondary Paid Parental leave Death & TPD Insurance
Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity
Training: Hands-On Team-Customised including SS&C University
Extra Perks: Discounts on fitness clubs travel and more!
What You Will Get To Do:
The Senior Manager Risk & Compliance Incidents is a key role within the first line of defence responsible for overseeing managing and reporting operational risk incidents across the business. This includes both internal and external incidents ensuring they are identified investigated and resolved efficiently and in line with regulatory expectations. The role supports the Head of Line 1 Operational Risk and Compliance in strengthening the organisations risk culture driving process improvements and embedding operational excellence across all areas.
Oversee end-to-end operational risk incidents including logging investigation root cause analysis resolution and reporting in line with policies regulatory requirements and contractual obligations.
Conduct root cause analyses to identify trends support corrective actions and implement preventative measures to reduce recurrence.
Collaborate with client services compliance and operations teams to ensure timely and effective incident resolution and professional client communication.
Maintain and improve the risk incident framework policies processes and controls ensuring compliance with KRIs KPIs and industry best practices.
Proactively identify emerging risks and operational vulnerabilities supporting risk assessments and process improvements.
Prepare reports dashboards and analytics to detect trends systemic risks and inform senior leadership and client reporting.
Work with Risk Compliance and Audit teams to escalate high-impact issues and embed a culture of proactive risk management.
Develop and deliver risk awareness and incident management training capturing lessons learned to drive continuous improvement.
What You Will Bring:
Strong understanding of Line 1 risk principles operational risk frameworks and incident management best practices.
Skilled in assessing complex issues identifying root causes and recommending practical solutions.
Knowledgeable in financial services regulations including APRA ASIC OAIC and ATO.
Experienced in collaborating with and influencing cross-functional teams to drive a risk-aware culture.
Proficient in data management analytics and reporting using tools such as Power BI and risk event registers.
Demonstrated ability to manage complex escalations engage stakeholders and support continuous process improvement.
Over 8 years experience in operational risk management or incident handling within financial services including Transfer Agency environments.
Experienced in risk event reporting process improvement and leading risk investigations with senior stakeholder engagement.
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. Its important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website @ explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Required Experience:
Senior Manager
Key Skills
- Compliance Management
- Risk Management
- Financial Services
- PCI
- Banking
- Cost Accounting Standards
- Quality Systems
- Research Experience
- NIST Standards
- Securities Law
- SOX
- ISO 27000
About Company
Leading cloud-based provider of financial services technology solutions. SS&C Technologies owns and maintains the best financial technology in the industry
