Program Compliance Manager

About the Position

If youre the kind of person who loves connecting policy with purpose wed love to meet you. Luster National is hiring a Program Compliance Manager to help make sure the big game-changing infrastructure projects in our communities create opportunities for everyone.

In this role youll lead business inclusion certification and contract compliance efforts that open doors for local small minority women and disadvantaged businesses. Youll spend your days collaborating with agency partners contractors and community members to turn compliance goals into tangible impact. Were looking for someone who can balance detail with diplomacy someone who can interpret the rules guide others through them and keep things moving smoothly. If you like the idea of being part of a team thats helping build infrastructure and equity at the same time this is a role where your work really matters.

This is a long-term full-time hybrid position (3-4 days in the office) located in Oakland CA.

Responsibilities may include but are not limited to the following:

• Lead day-to-day operations of client-based business inclusion certification and compliance programs to ensure participation goals and audit standards are met.
• Conduct detailed reviews and audits of certification applications utilization data and contractor documentation for completeness accuracy and compliance.
• Develop and maintain compliance frameworks standard operating procedures program manuals and audit protocols.
• Serve as the primary liaison with client agencies business stakeholders and external auditors.
• Deliver training and technical assistance to client staff consultants and vendors on certification procedures and reporting requirements.
• Prepare analytical and narrative reports summarizing program performance audit results participation metrics and key findings.
• Support outreach and engagement strategies that promote awareness and participation among local and certified businesses.
• Coordinate with procurement project management and legal teams to ensure contracts incorporate participation requirements and reporting obligations.
• Monitor contract awards payments and subcontracting activities to verify compliance with utilization goals.
• Present program updates metrics and audit results to client leadership boards or governing agencies as required.
• Assist with supervision of analysts coordinators and support staff working on compliance and certification functions.

Attributes

• Excellent written and verbal communication skills and ability to represent the firm professionally with clients and the business community.
• Excellent multi-tasking and organizational skills with strong attention to detail.
• Collaborative mindset that fosters teamwork trust and positive relationships and thrives in multidiscipline owner-representative environments.
• Ability to work independently with strong time management skills.

Minimum Qualifications

• Bachelors degree in business administration public administration compliance or related field or equivalent combination of education and experience.
• Experience managing certification compliance or equity programs supporting public infrastructure construction or transportation projects.
• Understanding of general compliance frameworks financial controls and audit readiness principles.
• Strong analytical research and data management skills with the ability to translate findings into actionable insights.
• Demonstrated experience managing multiple projects and client relationships simultaneously.
• Proficiency with Microsoft Office Suite/Office 365 (e.g. Outlook Teams Word Excel PowerPoint etc.).

Preferred Qualifications

• Masters degree in degree in business administration public administration or compliance.
• Microsoft Office Specialist (MOS) or Expert Certifications in Excel Word or PowerPoint.
• Knowledge of federal and local contracting programs such as DBE SBE MBE WBE and LBE certification requirements.
• Experience supporting public sector clients as a consultant compliance officer or program manager.
• Familiarity with supplier diversity workforce inclusion or community benefits programs.
• Proficiency in advanced reporting and visualization tools (Power BI Tableau or Excel dashboards).
• Ability to lead client presentations compliance briefings and community outreach events.

Compensation Details

The salary range listed for this role is $104k-$135k/year ($50-$65/hour). The final salary offered will be based on multiple factors and thoughtfully aligned with each candidates level of experience breadth of skills total education achieved certifications/licenses that have been obtained geographic location etc.

Just LOOK at the Benefits We Offer!

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health dental and vision insurance
• Flexible spending accounts (healthcare and dependent or elder care)
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Free personalized meal planning and nutrition support with a registered dietitian
• Free personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus

Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and if necessary the Department of Homeland Security (DHS) with information from each new employees I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities in accordance with all applicable local state and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills for the position.

Luster does not accept unsolicited the absence of a signed agreement Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel including those submitted to Luster hiring managers are deemed to be the property of Luster.

Please email for accommodations necessary to complete the application process.