Supervisor FT, Levi's Outlet Store, Woodbridge, VA

JOB DESCRIPTION

Key Metrics:

- Contributes to stores financial growth through driving sales managing expenses and implementing plans for increased profitability.

- Is accountable for ensuring all operational standards are achieved.

- Assists in the training and retention of a store staff that model LS&CO selling practices deliver authentic customer service and meet sales goals.

- Executes flawless store visual presentation by maintaining visual and store housekeeping standards.

Key Responsibilities

Sales

- Drives profitable sales by meeting or exceeding established sales and performance goals.

- Models customer service behaviors and ensures that others are trained on and exhibiting those behaviors in order to deliver on KPI goals (Conversion Units Per Transaction and Sales Per Hour).

- Demonstrates excellent product knowledge and trains others to do the same.

- Contributes to expense control by managing controllable expenses and following all loss prevention programs.

- Assists in executing floor changes sales and promotional events timely and effectively for maximum financial results.

People

- Participates in training process for new hires on LS&CO culture product knowledge selling practices and other associate responsibilities.

- Identifies developmental opportunities in staff and partners with management to accomplish improvements.

- Contributes to a positive work environment that encourages retention and talent.

- Informs management of employee relations issues that need to be addressed.

- Supervises store team in the absence of another member of management.

Operational Excellence

- Performs operational procedures to support efficient store operation and drive sales.

- Ensures required store tasks are completed timely and effectively by personally contributing and giving direction to other team members when necessary.

- Assists in ensuring sound inventory management through following established receiving and sending merchandise process completing all required paperwork and following all price change and ticketing procedures.

- Participates in physical inventory preparation and counts.

- Prevents loss by following established policies and procedures educating others on the same.

- Provides operational and loss prevention training as necessary

Merchandising

- Executes store visual standards in accordance with visual merchandising direction resulting in flawless product presentation and housekeeping standards.

- Makes recommendations about visual merchandising direction based on the lay out and needs of the store.

- Maintains appropriate levels of product on the sales floor by contributing to and ensuring floor replenishment.

Customer Experience

- Creates a high energy compelling store experience for customers by engaging customers and modeling appropriate customer service behaviors to other associates.

- Models behaviors and holds self and the team accountable to the LS&CO sales standards of; Connect Consult and Close.

- Participates in training associates on product knowledge to make them product experts who can effectively serve customers needs.

Job Requirements

Education and/or Experience

1 years of experience and a high school diploma or general education degree (GED)

Physical Requirements

While performing the duties of the job the employee may be required to stand walk sit talk and hear and use hands to type. The employee is occasionally required to reach with hands and arms climb or balance and stoop kneel crouch or crawl. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Schedule Requirements

Ability to work a flexible schedule to meet the needs of the business including evening and weekend shifts.

Life-Enhancing Perks:

Full-Time Employees:

Unwind & Recharge: 3 weeks of paid time off for the first year growing to 4 weeks thereafter.

Health & Wellness: Immediate medical dental and vision coverage. Free Medical Premiums w/Live.

Full-Time & Part-Time Employees:

Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year.

Live in Levis: 60% employee discount.

Retire Sooner: 125% match on your 401k up to 6%! Thats getting $1.25 for each $1 you put in. Free $$$.

Level Up: Grow here dont just work somewhere. Explore advanced opportunities at Levis Dockers & Beyond Yoga.

LOCATION

FULL TIME/PART TIME

COMPENSATION

Current LS&Co Employees apply via your Workday account.

Our policy is to provide equal opportunity to all persons without regard to race color creed religion national origin citizenship sex age sexual orientation gender identity or gender expression marital status Vietnam era/disabled veteran status physical or vmental disability or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment selection assignment promotion training and all other terms and conditions of may ultimately pay more or less than the posted range based on several factors. However LS&Co pays at least the local state or federal minimum wage whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including but limited to relevant education qualifications experience skills seniority store location performance shift travel requirements sales or revenue-based metrics and business needs (LS&Co.) offers a total rewards package that includes competitive pay incentive plans and a wide array of benefits designed to help you and your family stay healthy meet your financial goals and balance the demands of your work and personal life. These benefits include paid leave life and disability insurance 401(k) match and health care benefits for eligible employees. The amount and availability of any bonus benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.