Trade Support Analyst
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Job Summary
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.
Job Description
Key Responsibilities:
Provide first-line support for trading systems and workflows.
Troubleshoot and resolve technical issues across multiple asset classes.
Collaborate with internal teams and external clients to ensure timely issue resolution.
Support User Acceptance Testing (UAT) and system release cycles.
Maintain a strong onsite presence to foster close relationships and operational efficiency.
Identify opportunities for system service or product improvements and drive enhancements.
Create and maintain comprehensive documentation and a knowledge base for support troubleshooting and training initiatives.
Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Required Experience:
IC
Key Skills
- IT Experience
- Problem Management
- Desktop Support
- Citrix
- Mobile Devices
- Windows
- Customer Support
- Help Desk
- Operating Systems
- Technical Support
- Troubleshooting
- Application Support
About Company
Leading cloud-based provider of financial services technology solutions. SS&C Technologies owns and maintains the best financial technology in the industry
