Customer Service Specialist

Lazdijai - Lithuania

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Location: Lithuania (Remote work from home)
Employment Type: Full-time

About the Role:
As a Customer Service Specialist youll be part of a global support team helping customers via voice email and chat. Youll deliver outstanding personalized service in Hebrew and ensure each interaction leaves customers satisfied and supported.

Key Responsibilities:

Handle inbound customer inquiries across multiple channels (voice email chat)
Resolve product service and account-related issues efficiently
Escalate more complex matters to relevant teams when needed
Maintain accurate documentation of customer interactions and follow-up actions
Collaborate with internal teams to improve processes and customer experience

Requirements:

Native or near-native Hebrew
Fluency in English (both written and speaking)
Strong communication and problem-solving skills
Empathy patience and a customer-first attitude
Experience in customer service or support roles preferred
Ability to work in a remote setup with a reliable internet connection

What We Offer:

Fully remote work (Lithuania-based)
Structured training and ongoing support
Opportunity to work with an international high-performing team
Career advancement and professional growth possibilities
Bonus for KPI

How to Apply:
Please send your CV to or apply here.

Location: Lithuania (Remote work from home) Employment Type: Full-time About the Role: As a Customer Service Specialist youll be part of a global support team helping customers via voice email and chat. Youll deliver outstanding personalized service in Hebrew and ensure each interaction leaves custo...