Senior Manager, Differentiated Services

Location: US Remote

Workplace type: Remote

Senior Manager Differentiated Services

Ingredion is seeking a strategic and results-driven Senior Manager to lead the execution of our services strategy across regions. This role will be responsible for translating global initiatives into actionable regional plans driving operational excellence and ensuring commercial success. The ideal candidate will be a strong collaborator experienced in customer engagement and comfortable navigating complex cross-functional environments.

What you will do (Responsibilities):

- Translate global services strategy into actionable regional plans aligned with market dynamics and customer needs.
- Act as the Services SME for the GTM team regularly engaging with customers to promote service offerings.
- Collaborate with GTM counterparts and sales managers to identify service opportunities in the pipeline.
- Lead the development and localization of service features with global and regional teams.
- Foster cross-functional collaboration to ensure consistent execution and knowledge sharing.
- Represent the region in global forums providing insights to shape future service innovation.
- Develop and manage the customer engagement pipeline from initial contact to contract signing.
- Oversee day-to-day operations of regional service pods ensuring excellence and customer satisfaction.
- Manage regional P&L including forecasting budgeting and performance tracking.
- Drive commercial success through service selling excellence and sales enablement support.
- Monitor KPIs and implement corrective actions to meet performance targets.
- Build strong customer relationships and tailor unique solutions to their needs.
- Lead change management efforts for new service offerings and operational improvements.
- Collaborate across Ingredions portfolios to deliver holistic texture-centric solutions.

What you will bring (Experience and Knowledge):

- Bachelors degree in Business Engineering Food Science or related field; MBA preferred.
- Minimum 8 years of experience in services commercial operations or strategic leadership roles.
- Proven track record of managing P&L and driving commercial success.
- Experience working in cross-functional and global teams.

Who you are (Skills and Behaviors):

- Strong strategic thinking and execution capabilities.
- Excellent communication and stakeholder management skills.
- Ability to navigate ambiguity and develop tailored customer solutions.
- Comfortable working across diverse product portfolios and customer profiles.

Why Join Ingredion

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

• Total Rewards Package Competitive salary and performance-based pay recognizing your contributions to our success
• Comprehensive Benefits & Wellness Support Health long-term savings and resources for your physical mental and emotional well-being
• Career Growth Learning training and development opportunities including tuition reimbursement
• Employee Recognition Program A culture of real-time appreciation with personalized recognition rewards globally
• Employee Discount Program Provides exclusive discounts on everyday products services and travel

#LI-REMOTE

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race color religion age gender gender identity gender expression national origin ancestry handicap or disabilitymental or physicalmarital status sexual orientation veteran status disability resulting from military service or any other classification protected by law (protected classifications). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process we will work with the applicant to meet the job applicants accommodation needs.

Ingredion uses AI-enabled tools to support parts of the recruitment process including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying you acknowledge that AI may be used to support your application journey.

Relocation Available:

Pay Range:

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation:

As a part of the total compensation package this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits:

Full-time roles are eligible for our comprehensive benefits package which includes medical dental and vision coverage as well as a 401(k) plan with an competitive company match.