Technical Support Advisor
Share
Job Location:
Monthly Salary:
Posted on:
29-10-2025
Vacancies:
1 Vacancy
Job Summary
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Technical Support Advisor to join their teams in A Coruña.
Position: Technical Support Advisor
Location: A Coruña Spain / On-Site
Employment type: Full-time
Remuneration: Base salary bonuses.
DUTIES AND RESPONSIBILITIES:
- Provide technical support and assistance for a project with a leading software development company.
- Utilize prior experience or skills gained as an IT Technician to troubleshoot and resolve technical issues effectively.
- Collaborate with cross-functional teams to ensure seamless project execution and customer satisfaction.
- Offer guidance and solutions to clients ensuring timely and accurate resolution of technical challenges.
- Contribute to the continuous improvement of processes and provide valuable insights based on technical expertise.
REQUIREMENTS:
- Native or fluent in English C1 level) with strong proficiency in both written and spoken communication.
- Knowledge of Spanish is a plus.
- Background or experience in IT technologies/products particularly in Cloud solutions or tools related to Office Outlook OneDrive Exchange SharePoint Lync Server and Microsoft Windows is valuable.
- Ability to manage a wide range of customer interactions with professionalism and empathy.
- Strong critical thinking and problem-solving skills for effective resolution of issues.
OFFER:
- Full-time (39 hours) contract Monday to Friday with rotating shifts between 09:00 and 21:00.
- Dynamic and multicultural work environment.
- Strong focus on work-life balance.
- Comprehensive training on the product advanced technologies and in-demand skills in the market.
- Office-based position in A Coruña location or the option to work remotely from anywhere in Spain.
- Guidance and tools to reach career potential
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
