SAP S4HANA Service & Warranty Lead

Fremont, CA - USA

Monthly Salary: Not Disclosed

Posted on: 29-10-2025

Vacancies: 1 Vacancy

Job Summary

Title: SAP CS/SM Service & Warranty Lead

Location: Fremont CA 94555 Hybrid

Duration: 12Months

Interview: Video

GC or USC Only !!!

Note: Preference will be given to someone who can spend time at the clients Bay Area location. Second preference: on-site for 1 month to stabilize then remote. Fully remote is not first choice unless the profile is exceptional.

Job Description:

Were supporting an automotive client in the Bay Area on a long-term SAP S/4HANA engagement. Were looking for a senior profile who can act as the functional owner for Service Management and Warranty. This is focused on post-sale / after-sales processes: service notifications service orders field service execution warranty entitlement claims/recovery and how all of that tie into SD/MM/FI/CO for cost and billing.

Key points on the role:

This is not generic SAP SD/MM support. We need someone who understands how service and warranty work after the product is sold.
The person will sit between the client stakeholders and the SI. They will review proposed design push back where needed and make sure the service/warranty process will actually work operationally.
Typical flow they should be able to explain: customer reports an issue service order gets created and dispatched technician time and parts are captured entitlement / warranty / contract rules decide who pays billing/claim is generated and posted correctly.
Must have background in SAP S/4HANA Service with real exposure to:
- Warranty entitlement and claim handling
- Service contracts and service orders
- Installed base / equipment master / serial tracking
- Integration to SD (billing) MM (spares) FI/CO (cost and recovery)
Preference will be given to someone who can spend time at the clients Bay Area location. Second preference: on-site for 1 month to stabilize then remote. Fully remote is not first choice unless the profile is exceptional.

Title: SAP CS/SM Service & Warranty Lead Location: Fremont CA 94555 Hybrid Duration: 12Months Interview: Video GC or USC Only !!! Note: Preference will be given to someone who can spend time at the clients Bay Area location. Second preference: on-site for 1 month to stabilize then remote...