This role combines field support coaching and business development to ensure our brand standards and customer satisfaction remain strong.
Key Responsibilities
- Conduct on-site inspections and account reviews
- Coach Franchise Owners on operations financials and customer service
- Develop action plans to improve service levels
- Support customer relationships and resolve complaints
- Assist with new account placements and walk-throughs
- Identify sales opportunities and extra work revenue
- Track progress manage CRM updates and meet monthly business goals
What Were Looking For
- 5 years commercial cleaning experience (or equivalent)
- 2 years supervisory/management experience
- Strong technical cleaning knowledge and business acumen
- Excellent communication organization and leadership skills
- Hands-on management style; P&L experience a plus
Why Join Us
- Competitive base salary bonus and commission opportunities
- Full benefits package (health PTO more)
- Company-provided vehicle iPhone and tools to succeed
- Supportive team-oriented culture with growth opportunities
- Direct impact on Franchise Owner success and customer satisfaction
This role combines field support coaching and business development to ensure our brand standards and customer satisfaction remain strong. Key Responsibilities Conduct on-site inspections and account reviews Coach Franchise Owners on operations financials and customer service Develop action plans...
This role combines field support coaching and business development to ensure our brand standards and customer satisfaction remain strong.
Key Responsibilities
- Conduct on-site inspections and account reviews
- Coach Franchise Owners on operations financials and customer service
- Develop action plans to improve service levels
- Support customer relationships and resolve complaints
- Assist with new account placements and walk-throughs
- Identify sales opportunities and extra work revenue
- Track progress manage CRM updates and meet monthly business goals
What Were Looking For
- 5 years commercial cleaning experience (or equivalent)
- 2 years supervisory/management experience
- Strong technical cleaning knowledge and business acumen
- Excellent communication organization and leadership skills
- Hands-on management style; P&L experience a plus
Why Join Us
- Competitive base salary bonus and commission opportunities
- Full benefits package (health PTO more)
- Company-provided vehicle iPhone and tools to succeed
- Supportive team-oriented culture with growth opportunities
- Direct impact on Franchise Owner success and customer satisfaction
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