Sr. Analyst Service Support

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Hiring for Sr. Analyst Service Support Management for a Leading MNC Organization at Bangalore. Number of Positions: 20Work Location: BangaloreShifts: US Shift (6 PM to 2:45 AM 9 PM to 5:45 AM 11PM to 7:45 AM)Training Duration: The training for this role will span up to 6 Months and will be conducted as classroom training at the office.Work Model: Hybrid (1 week Work from Office & 3 weeks Work from Home)Salary Grid: Up to 10.5 LPA Candidate Requirements:Minimum 3.5 years of experience(Mandatory)Relevant work experience PnC insurance Or BFSI(International Voice)Exceptional communication skills - Available to Join in 30-45 Days Primary Responsibilites:Act as the primary point of contact for the branch providing comprehensive support Responsible for end-to-end support of the policy lifecycle services • Maintain appropriate documentation in files Follow up with retailers markets finance companies and vendors as needed Priortization of tasks emails and rush requests to meet customer demand Develop keen understanding of various upstream and downstream services to take appropriate actions and decide on assignment of work Support 1-3 Producers at the branch Monitor and follow up on service requests from retailers ensuring their accuracy and timely completion Handle queries effectively aiming to minimize re-work for downstream services Collaborate with branch on month-end binders and reduce penalties on state requirements

Hiring for Sr. Analyst Service Support Management for a Leading MNC Organization at Bangalore. Number of Positions: 20Work Location: BangaloreShifts: US Shift (6 PM to 2:45 AM 9 PM to 5:45 AM 11PM to 7:45 AM)Training Duration: The training for this role will span up to 6 Months and will be conducted...

Hiring for Sr. Analyst Service Support Management for a Leading MNC Organization at Bangalore. Number of Positions: 20Work Location: BangaloreShifts: US Shift (6 PM to 2:45 AM 9 PM to 5:45 AM 11PM to 7:45 AM)Training Duration: The training for this role will span up to 6 Months and will be conducted as classroom training at the office.Work Model: Hybrid (1 week Work from Office & 3 weeks Work from Home)Salary Grid: Up to 10.5 LPA Candidate Requirements:Minimum 3.5 years of experience(Mandatory)Relevant work experience PnC insurance Or BFSI(International Voice)Exceptional communication skills - Available to Join in 30-45 Days Primary Responsibilites:Act as the primary point of contact for the branch providing comprehensive support Responsible for end-to-end support of the policy lifecycle services • Maintain appropriate documentation in files Follow up with retailers markets finance companies and vendors as needed Priortization of tasks emails and rush requests to meet customer demand Develop keen understanding of various upstream and downstream services to take appropriate actions and decide on assignment of work Support 1-3 Producers at the branch Monitor and follow up on service requests from retailers ensuring their accuracy and timely completion Handle queries effectively aiming to minimize re-work for downstream services Collaborate with branch on month-end binders and reduce penalties on state requirements